The Community Partnerships Associate will develop and maintain relationships with gaming communities, support community leaders, track community performance metrics, and manage commercial accounts. Additionally, the role involves organizing community competitions and ensuring effective communication with various teams.
At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG (Good Game), UNTIL IT’S GG FOR ALL”. We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans, and heroes.
In the role of Community Partnerships Associate at ESL FACEIT Group, you will report to the Manager, Creator Partnerships EMEA, and play a crucial role in developing and maintaining robust relationships with gaming communities. Your key responsibilities will include:
Community Onboarding and Relationship Building (35%)
- Initiate and develop new partnerships with gaming communities, guiding their integration with FACEIT with the main focus on Counter-Strike 2 and Overwatch 2
- Maintain and enhance long-term relationships with community leaders, offering ongoing support to ensure community success on our platform
Community Management and Support (30%)
- Reinforce existing partnerships through ongoing, effective communication
- Continuously assist community leaders to reach their full potential
- Collaborate with other teams within ESL FACEIT Group to ensure a holistic approach to community support and development
Community Discovery and Analytics (20%)
- Scout and identify potential or thriving gaming communities within the gaming ecosystem
- Regularly track, manage, and report on key performance metrics and objectives to assess community project success
Strategic and Commercial Management (10%)
- Handle commercial and account management responsibilities with key partners
- Analyze data to understand community needs and develop innovative strategies and ideas
- Collaborate with the Manager in shaping and executing partnership strategies and objectives
Competition Organization and Support (5%)
- Plan, organize, and execute community competitions to encourage engagement and growth
- Work closely with other departments to ensure seamless operational execution and compliance
- 2+ years of professional experience in gaming or esports, ideally within creator or community-related positions
- Strong knowledge and understanding of Counter-Strike and/or Overwatch 2 ecosystems
- Deep understanding and enthusiasm for competitive gaming
- Excellent communication skills, both written and verbal
- High attention to detail and commitment to quality and accuracy
- Creative approach and ability to foster collaboration
- Proficiency in Google Suite (Sheets, Docs, Slides)
- Capability to allocate time effectively across various projects with prioritization
Similar Jobs
Be an Early Applicant
The Business Engagement Partner will work on negotiating contracts, managing suppliers, and overseeing procurement processes to ensure quality goods and services are acquired efficiently. They will handle project completion, supplier relations, compliance with procurement policies, and support sourcing initiatives. Engaging with various teams to share best practices and ensuring alignment with organizational strategies are also key responsibilities.
Be an Early Applicant
The Senior Associate, Tester will author and dry run test scripts for software releases, ensuring quality assurance through system testing and user acceptance testing. Responsibilities include creating comprehensive test scripts, documenting defects, and collaborating with project teams to meet testing goals and improve processes.
Be an Early Applicant
The Issue Lead is responsible for driving Quality Event management, overseeing investigations, ensuring compliance, and evaluating QE thresholds. Duties include triaging submitted cases, conducting root cause analyses, managing CAPA plans, and contributing to process improvements. The role requires collaboration with cross-functional teams and the ability to communicate findings to management.
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
