Communication and Engagement Specialist
Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent
Inspire change. Shape culture. Engage minds.
The Role
Capco is seeking a Communication and Engagement Specialist to craft and deliver internal engagement strategies that inspire, inform, and activate change. You will work across large-scale transformation programmes, designing content and strategies that build momentum and shape meaningful employee experiences.
What You’ll Do
Design and implement internal communication and engagement strategies across transformation programmes
Lead discovery sessions and workshops to understand colleague engagement needs and map communication channels
Create high-quality communications assets, portals, and storytelling frameworks
Define success measures and track the effectiveness of engagement strategies
Collaborate with designers and stakeholders to ensure alignment with brand and messaging goals
What We’re Looking For
Experience developing communications strategies for internal change or transformation programmes
Strong storytelling and presentation skills, including confident PowerPoint use
Comfort working with brand guidelines and complex stakeholder environments
Excellent verbal and written communication abilities with strong attention to detail
Ability to work in agile teams within fast-paced consulting or financial services settings
Bonus Points For
Copywriting experience and understanding of human psychology in messaging
Adobe Illustrator, InDesign, and basic video production/editing skills
Experience with SharePoint, Google Sites, or internal communications platforms
Motion graphics or animation design capabilities
Prior experience in consulting or Financial Services
Why Join Capco
Deliver high-impact technology solutions for Tier 1 financial institutions
Work in a collaborative, flat, and entrepreneurial consulting culture
Access continuous learning, training, and industry certifications
Be part of a team shaping the future of digital financial services
Help shape the future of digital transformation across FS & Energy
We offer a competitive, people-first benefits package designed to support every aspect of your life:
Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick—workshops, certifications, e-learning—your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development
Healthcare Access: Convenient online GP services
Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance
Inclusion at Capco
We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.
