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This is a remote role; however, occasional national and international travel may be needed as part of this role. You must also be able to travel to our Farnborough and/or Manchester offices monthly.
i6 delivers cutting-edge SaaS solutions that transform aviation refuelling operations worldwide. Our platform streamlines planning, dispatch, compliance, and real-time data capture for fuel suppliers, FBOs, airports, and airlines. We enable our customers to run safer, faster, and more efficient refuelling operations.
Our Culture
We’re a team of aviation and technology enthusiasts who believe in making complex operations simple and reliable. We value transparency, accountability, and collaboration across all functions — from engineering to front-line support. In our fast-paced but supportive environment, every voice matters, and ideas are welcomed no matter where they come from. We invest in our people, encourage continuous learning, and celebrate innovation that improves safety, efficiency, and the customer experience. If you’re excited by mission-critical challenges and want your work to have a visible impact on global aviation operations, you’ll feel at home in i6.
The Commercial / Bid Manager will be a critical member of the Sales and Commercial team, responsible for leading the end-to-end bid / RFP process. This role requires a strong blend of commercial acumen, legal awareness, project management skills, and the ability to articulate the technical and business value of the SaaS solution in compelling proposals.
Key Responsibilities
1. Bid Management & Proposal Development
- Lead the Bid Process: Manage and coordinate all aspects of the bid response lifecycle, including Requests for Proposal (RFPs), Invitations to Tender (ITTs), Requests for Information (RFIs), and proactive proposals.
- Develop Winning Content: Create, edit, and curate high-quality, compelling, and compliant proposal documents, presentations, and supporting materials that clearly articulate the SaaS solution's value proposition and competitive advantage.
- Stakeholder Coordination: Work cross-functionally with Sales, Product, Legal, Finance, Technical, and Implementation teams to gather inputs, ensure accuracy, and align the bid strategy with internal capabilities and client needs.
2. Commercial & Contract Management
- Pricing Strategy: Collaborate with Finance and Sales leadership to define and model profitable and competitive pricing strategies for complex deals, considering subscription tiers, professional services, and usage models typical in a SaaS environment.
- Risk Mitigation: Identify, assess, and mitigate commercial, legal, and operational risks associated with bids and contracts, especially concerning service level agreements (SLAs) and data security requirements.
- Contract Review & Negotiation: Work closely with Legal counsel to review, draft, and negotiate key commercial terms, including contracts, master service agreements (MSAs), and statements of work (SOWs), ensuring favorable terms for the company.
- Deal Structuring: Assist the Sales team in structuring complex, multi-year subscription deals and managing associated financial models.
3. Knowledge Management & Improvement
- Content Library: Maintain and continuously improve a centralised library of reusable bid content (e.g., standard answers, case studies, company information, legal boilerplate) specific to the SaaS product.
- Post-Bid Analysis: Conduct thorough post-bid reviews, win/loss analyses, and lessons learned sessions to continually improve the quality and effectiveness of future bid submissions.
Required Skills & Experience
- Experience: Minimum of 5+ years of progressive experience in a Bid Management, Commercial Management, or related role, preferably within the Software/SaaS/Technology sector.
- SaaS Commercial Acumen: Deep understanding of the SaaS business model, including recurring revenue, subscription pricing, professional services and common contract structures (MSAs, SOWs, SLAs).
- Project Management: Proven ability to manage complex, multi-faceted projects (bids) under tight deadlines.
- Communication: Exceptional written and verbal communication skills, with a demonstrable ability to synthesize technical information into clear, persuasive, and commercially focused narratives.
- Legal Familiarity: Basic understanding of commercial law relevant to software licensing and service provision.
Key Competencies
- Detail-Oriented: Meticulous attention to detail and a commitment to producing error-free, compliant documents.
- Proactive & Self-Motivated: Ability to take ownership of the bid process and drive it forward independently.
- Resilience: Ability to manage pressure and navigate complex stakeholder environments.
- Strategic Thinking: Capacity to align bid strategy with overall business objectives and customer needs.
What We Offer
- Competitive salary and benefits package.
- Opportunities to expand your expertise at the intersection of aviation and SaaS.
- A collaborative environment where your feedback drives product and service improvements.
- 5% pension contribution
- 25 days holiday per annum in addition to UK bank holidays; with the option to buy/sell an additional 5 days per year, and your Birthday Day off
- Private health insurance and health care cash plan
- Quarterly Team Events
- Remote first working
