Commercial Application Expert

Job Description
We are seeking a results-driven and technically proficient Sales Systems Specialist to optimize our sales technology stack and streamline workflows for our high-performing sales team. In this pivotal role, you will bridge the gap between sales strategy, data analysis, and IT, ensuring our systems are an accelerant to productivity and revenue growth. You will be the primary administrator and go-to expert for our TPM solution and other essential sales tools.
Key Responsibilities

• System Administration: Act as the primary administrator for our TPM and related sales tools, including user management, security settings, configuration, and ongoing maintenance.
• New Tool Implementation & Project Support: Serve as a key resource in the evaluation, testing, and rollout of new sales technologies and system upgrades (including SAP or CRM systems). This involves creating comprehensive test plans, developing test cases, and performing functional, integration, and regression testing to minimize business disruption.
• Process Optimization: Map existing data workflows, identify bottlenecks, and implement automated solutions to increase efficiency.
• Data Integrity & Reporting: Ensure data quality and integrity across all sales systems including SAP data integrations.
• Integration Management: Monitor and troubleshoot seamless integrations between various sales technology components (CRM, TPM, local SQL bases sales tools, etc.).
• Training & Support: Develop and provide ongoing technical support, documentation, and training sessions for the sales team on system features and best practices.
• Collaboration: Partner with cross-functional business teams and Global IT departments to align systems with overall business objectives.

More about this role

• Experience: Proven experience in a Sales Operations, CRM Administrator or similar role.
• Technical Expertise: Deep proficiency with SQL Server, SSIS, Oracle DB, GCP, Excel & Macros (Nice to have tech skills in data integration and analytics like Alteryx, Talend). Proficiency in using SQL for data analysis and validation during migration testing. Familiarity with S/4HANA environments, data migration testing, and cloud deployments is a plus if applicable.
  Experience with major CRM platforms is preferred.
• Communication: Excellent communication skills with the ability to translate technical concepts into clear, concise information for non-technical audiences.
• Education: A bachelor's degree in information technology field is preferred.

Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Software & Applications
Technology & Digital