Cloud Partner Operations Consultant

CAPABILITY GROUP / JOB FAMILY GROUP: Business Development and Marketing 

CAPABILITY / JOB FAMILY: Alliances 

JOB PROFILE TITLE: Partner Operations Consultant 

MANAGEMENT LEVEL: Senior Associate or Consultant 

JOB PROFILE DESCRIPTION 

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: 

As a Partner Operations Consultant in Kainos, you’ll be responsible for the day to day management of the administration associated with our strategic partnerships. 

Your key responsibilities will include: 

• Managing Partner Portal Administration - You will be responsible for Partner portal administration, co-ordinate partner renewals (Microsoft MPN / AWS APN), and maintain applicable contracts and Ts & Cs 

• Managing programs and competencies. You will monitor, evaluate and co-ordinate attainment and renewal of competencies, advanced programs / specialisms and arrange audits for these where necessary 

• You will actively monitor cloud consumption, ensuring Kainos is identified as the partner driving the consumption 

• You will record training attainments and certifications and support the partner team in tracking targets 

• You will keep up to date on partner funding, administer partner funding and maintain material for the education of Kainos staff on accessing and processing funding 

• You will manage the resale of partner products to customers including invoicing 

• You will work with the Partner Team and Business Development teams to place and maintain Partner marketplace offerings 

• You will maintain partner sales lead management reflecting Kainos’ internal pipeline 

• You will maintain awareness of Partner Marketing programmes and support the Kainos teams to access these 

• You will support the Partner technology leads in their interaction with Microsoft technology teams and programs 

• You will maintain up to date org charts  of Microsoft and AWS contacts 

• You will support Marketing in the production and execution of communications to Partners 

• You will assist in the administration where Kainos is subcontracting to a Partner 

MINIMUM (ESSENTIAL) REQUIREMENTS: 

• Eagerness to understand Partner and Kainos processes and structures 

• Have a broad understanding of Kainos and Partner technology propositions 

• Ability to perform as an effective administrator 

• Ability to understand commercial processes and prioritise activities that support positive commercial outcomes 

• Ability to effectively communicate with Kainos and Partner stakeholders 

• Ability to plan and meet deadlines in accordance with business requirements

DESIRABLE: 

• Experience in working with partners, either through projects, marketing or IT 

• Experience in working with Kainos systems 

• Knowledge or experience in Dynamics CRM 

WHO YOU ARE: 

Our vision is to enable outstanding people to create digital solutions that have a positive 

impact on people’s lives. Our values aren't abstract; they are the behaviours we expect 

from each other every day and underpin everything that we do. We expect everyone to 

display our values by being determined in how obstacles are overcome; honest when 

dealing with others; respectful of how you treat others; creative to find solutions to 

complex problems and cooperative by sharing information, knowledge and experience. 

These values, applied collectively, help to produce an outstanding Kainos person, team