Description
Come join a winning team! Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.
While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.
We are seeking a Clinical Workflow Specialist to join our team for this remote role in Germany!
Job Summary
The Clinical Workflow Specialist is responsible for bridging the gap between clinical and IT personnel at healthcare organizations and this role has been created with a specific focus into the clinical workflows. Also providing consultative advice to support industry best practices and guidance on applicable healthcare related regulations.
Duties and Responsibilities:
- Use communications skills to bridge the gap between clinical and IT personnel at acute care hospitals and other healthcare institutions through on-site visits, telephone conversations, virtual platform conferences and electronic mail.
- Work with the Director of Clinical Operations and others to apply clinical workflow expertise to support Imprivata sales, marketing, product management, executive, support, services, innovations, and engineer staff in daily operations.
- Assist with the design, development, implementation, deployment, service and support of Imprivata technology products with a primary focus on optimizing clinical workflows.
- Develop or deliver training programs for applicable health information technologies, creating corresponding documentation as needed.
- Attend or assist presentations at appropriate information technology or medical trade shows, conferences, and forums.
- Establish strong relationships with the key people in the assigned accounts and with all territory team members.
- Willingness to travel and work on-site at various hospitals and other locations as needed on average of three days per week (50+% of the time). Experiences will include interfacing with both IT and clinical leadership and staff.
- Other Duties as assigned and required.
Qualifications:
- Healthcare degree is preferred, but equivalent extensive clinical operations experience is also acceptable.
- Bilingual requirement - Fluent in spoken and written English and European language, ideally, German, French and/or Spanish
- Prior or current clinical or operational experience.
- Expertise in clinical workflows in major acute care hospital settings; inpatient floors, intensive care units, emergency departments, operating room, anesthesia, labor and delivery, radiology, and outpatient/ambulatory settings.
- Credibility in the clinical setting.
- Ability to translate clinical workflow terminology and processes into laymen's terms and discuss with product managers or other Imprivata employees without clinical backgrounds.
- Exemplary communication skills and the ability to network with customers, prospects, business partners, and members of the Imprivata team.
- Ability to lead or participate in cross-functional teams in a goal-directed manner.
- Familiarity with typical acute care hospital information technologies is preferable (electronic health records, computerized order entry, e-prescribing, bed management systems, healthcare information exchange networks)
- Familiarity with current healthcare policy and regulations, such as the Healthcare Reform Act, Meaningful Use, and HIPAA guidelines is preferable.
- Familiarity with product management and the software development life cycle is preferred but not necessary.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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