Infopro Digital Logo

Infopro Digital

Client Services Account Manager

Posted 24 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in Ellesmere Port, Cheshire, England
Junior
Remote
Hiring Remotely in Ellesmere Port, Cheshire, England
Junior
Manage client accounts, achieve renewals, exceed sales targets, conduct account reviews, and provide top-notch customer service to clients.
The summary above was generated by AI
Description

Barbour ABI is part of Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Client Services Account Manager on a permanent contract to strengthen the team at its Barbour ABI business.

Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy.

Join Barbour ABI and get the best of both worlds  

Working at Barbour ABI will provide you with the exciting challenges and autonomy you are looking for within a dynamic and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with 4000+ employees and leading intelligence brands in 18 countries.

This role is responsible for a set of client accounts within a defined territory. This responsibility extends from onboarding new clients through to managing a 360-degree client service schedule, aswell as looking for growth opportunities across Barbour ABI’s portfolio of products. The ultimate objective of managing these accounts is to secure the renewal of services for the client.

Key Accountabilities:

  • Provide an unrivalled account management service to your allocated set of clients.
  • Understand your clients and match their needs to the Barbour ABI product portfolio.
  • Achieve monthly revenue targets on account renewals.
  • Proactively seek growth opportunities within your portfolio of accounts.
  • Achieve relevant KPI’s
  • Effectively manage regular client contact levels to ensure you are serving your accounts effectively.
  • Conduct regular meetings with clients on Teams to conduct account reviews, achieve renewals and sell additional products.
  • Ensure client requests, requirements, queries and training requirements are met, in a timely manner and always to an excellent standard.
  • Provide feedback from clients to the business, so we can continually improve our offering.
  • Accurately log your client interactions onto Salesforce.
  • Understand and communicate regular product updates to your clients.
Requirements
  • Experience in a similar Client Services / Account Management role
  • Excellent customer service skills and the ability building strong and long lasting relationships with clients
  • Determined to exceed sales targets and objectives
  • Good objection handler
  • Self-motivated and determined
  • Excellent attention to detail
  • Excellent administrative skills
  • Strong planning, organisation and time management skills
  • Capable of working under pressure to tight deadlines
Benefits

Salary starts at £26,500 with an OTE of £13,500

Just some of the benefits that await you:

  • Hybrid working for everyone
  • 3pm finish on a Friday
  • 25 to 30 days holiday
  • Day off for your birthday
  • Purchase extra holidays
  • Volunteering days
  • Pension and Life Assurance
  • Great company culture that offers professional development, training and regular social events

Our Foundations and Values:

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment.

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams.


Who are we?

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities.

Infopro Digital connects professional communities.

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.

Are you a passionate professional looking for new opportunities?  Don't wait any longer and  join Infopro Digital's community of professionals!

#INDPREM

Top Skills

Salesforce

Similar Jobs

23 Hours Ago
Easy Apply
Remote
Hybrid
Canterbury, Kent, England, GBR
Easy Apply
Senior level
Senior level
Greentech • Hardware • Internet of Things • Machine Learning • Software • Business Intelligence • Agriculture
Lead the growth of Halter in the Canterbury region by driving sales strategies, managing a team of Business Development Executives, and engaging with Dairy farmers to enhance market penetration and revenue retention.
23 Hours Ago
Easy Apply
Remote
Hybrid
Canterbury, Kent, England, GBR
Easy Apply
Mid level
Mid level
Greentech • Hardware • Internet of Things • Machine Learning • Software • Business Intelligence • Agriculture
Key Account Manager responsible for managing relationships with corporate clients, ensuring customer success, driving growth, and navigating complex sales cycles within the agricultural sector.
23 Hours Ago
Easy Apply
Remote
Hybrid
UK
Easy Apply
Senior level
Senior level
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
The Account Executive will prospect, develop, and close sales opportunities with large enterprises, cultivate relationships, and exceed sales targets.
Top Skills: SaaS

What you need to know about the Belfast Tech Scene

If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account