Be the Engine Behind Strategy, Clarity, and Execution at BJAK
BJAK is building the next-generation insurance and financial services platform - designed to be intuitive, intelligent and personalised. Presently we are the largest insurance platform in Southeast Asia, and expanding globally with a strong focus on technology and product superiority. We are looking for talented, ownership-minded individuals. In return, expect growth, trust, autonomy, ownership, rewards, and impact
As Chief of Staff, you will work directly with the founder/CEO to transform vision into structured execution and measurable impact across the organization.
This is not a ceremonial or purely administrative role. It is a high-trust, high-responsibility position for someone who can think independently, own outcomes end-to-end, and help establish strong foundations for BJAK’s UK operations while collaborating closely with teams across Southeast Asia.
Why This Role Matters
Serve as the trusted extension of the CEO’s thinking, maximizing strategic focus and leadership effectiveness.
Translate vision into clear priorities (OKRs/KPIs) with rigorous follow-through across leadership teams.
Act as the central hub for communication and alignment within the Executive Leadership Team (ELT).
Take ownership of cross-functional challenges with a bias for structure, speed, and accountability.
Help scale BJAK UK by building systems, governance rhythm, and organizational momentum.
What You Will Do
Partner with the founder/CEO to define, track, and drive progress on company-wide strategic initiatives.
Prepare high-quality briefings, analysis, and recommendations to support C-level decision making.
Facilitate ELT meetings and off-sites, ensuring clear agendas, documentation, and alignment.
Draft and refine polished communications for internal teams, Board, and investors.
Lead complex, high-priority projects that have no natural departmental owner.
Identify operational gaps and coordinate solutions required to enable cross-regional scale—especially between SEA and UK teams.
Experience working closely with senior leadership or founder-level stakeholders
Experience working directly with founders/C-level on sensitive matters
You Will Thrive Here If You
Treat company success with genuine ownership and responsibility.
Are comfortable in ambiguous, fast-moving environments without needing a detailed playbook.
Operate with intensity, integrity, and professional humility.
Demonstrate a founder mindset: proactive, resourceful, solution-driven.
Communicate clearly under pressure and remain composed in cross-time-zone collaboration.
Are open to flexible working hours when global coordination requires it.
What You Bring
5+ years in management consulting, corporate strategy, business operations, or a previous Chief of Staff role in high-growth companies
Proven ability managing complex cross-functional projects with minimal direction
Strong critical thinking and executive-level communication skills
Discretion and sound judgment in high-stakes situations
Bonus: background in fintech or digital platform businesses
Location Requirement
Based in the UK
Why Join Us
Direct access to founder and executive decision making
Above-market compensation for top-tier performance in the UK
Fast-track growth into senior leadership (GM/COO/operational leadership)
Flat, no-politics culture that values clarity and measurable impact
About BJAK
BJAK is Southeast Asia’s largest digital insurance platform with operations in Malaysia, Indonesia, Thailand, Taiwan, and Japan. Through automation, AI, and intelligent systems, we simplify complex financial services and make financial protection transparent, affordable, and accessible to all.
If you are ready to build strong UK foundations and drive real organizational impact, we welcome you to join us.
