Business Solutions Intern

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
Programme Eligibility
To join one of our 12-month Internships you must meet one of the following criteria:

You're currently an undergraduate studying at University and returning to full time education in Autumn 2028

You're looking to gain work experience after completing your A-Levels, an equivalent course or an Apprenticeship

Additionally, you must also:

• Be eligible to work in the UK without restriction for the duration of the internship from Monday 5th July 2027 - Friday 21st July 2028
• Be able to work in NBCUniversal's Central London office on-site four days per week

We recommend applying to just one internship role, this helps ensure your application is considered for the opportunity that best matches your interests and skills. Choosing one allows us to focus on what excites you most and where you'll shine brightest.
What will I be doing?
As a Business Solutions Intern, you will support the Business Solutions team in understanding business needs and helping turn them into clear, practical technology and process improvements. You will attend stakeholder meetings and discovery sessions, helping to prepare materials, take structured minutes and maintain accurate records of actions, decisions and outstanding items.
You will assist with documenting business requirements, current processes and operational challenges. This will include creating process maps and workflow diagrams, as well as helping to maintain requirements logs, solution proposals, RAID logs, project trackers and governance documentation. You will also support research and options analysis, helping the team identify potential benefits, risks and dependencies associated with proposed solutions or process improvements.
As part of the role, you will help to log and monitor requests or issues using tools such as Jira and ServiceNow, follow up on agreed actions and ensure project information remains clear and up to date. You will work collaboratively with colleagues across Operations, Product, Technology, Engineering, Finance and project delivery teams, gaining an understanding of how different areas contribute to the successful delivery of business solutions.
With guidance and support from the Business Solutions Manager and wider team, you will gradually take ownership of clearly defined tasks and smaller work packages. This will allow you to build your confidence, develop practical business analysis and project skills, and make a meaningful contribution to live initiatives while ensuring that your work is appropriately reviewed and approved.
What will I learn from this opportunity?
You will learn how business needs are translated into requirements and technology solutions, while gaining experience in process mapping and project delivery. You will work with business and technical teams, use tools such as Microsoft 365, Jira, SharePoint, Power BI and Salesforce, and develop your communication, problem-solving and stakeholder-management skills. You will also gain insight into international media, broadcast and streaming operations.
Qualifications
What do I need to bring to the role?

• Curiosity and confidence to ask questions
• Clear, concise and professional communication
• Organisation, reliability and follow-through
• Excellent attention to detail
• An analytical and process-focused mindset
• Proactive ownership within defined responsibilities
• Adaptability and openness to feedback
• Collaborative working across teams, regions and time zones
• Interest in systems and technology, without requiring extensive previous technical experience

Internship Programme Benefits & Perks
In addition to valuable hands-on experience, UK interns receive a competitive benefits package that supports their physical, financial, and emotional wellbeing.
Additional perks include exclusive employee discounts, access to 'myPerks' NBCU's employee programme with opportunities to win tickets to attend movie premieres, swag bundles and more. Plus, you'll get free streaming access to your favourite platforms like Hayu and NOW TV.
The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].