Business Operations Associate

Business Operations Associate

• Based in Britomart, Auckland

• Full time, Permanent position

Mō te tūranga | About the Role

We’re looking for a highly organised, proactive, and professional Business Operations Associate to support 3 senior leaders across our Institutional and Business Banking (IBB) team. This is a fantastic opportunity for someone who thrives in a fast‑paced environment, enjoys variety, and takes pride in enabling leaders and teams to perform at their best.

As a Business Operations Associate, you will provide high‑level administrative and operational support to multiple senior leaders within IBB, ensuring they can focus on strategic priorities and remain visible, accessible, and effective across the business.

In this varied and impactful role, you will manage diaries, inboxes, travel arrangements, expenses, and approvals for senior leaders. You will anticipate administrative or scheduling issues before they arise and proactively resolve them. You will follow up on queries, action items, and correspondence promptly and professionally. You will prepare documentation, presentations, reports, and meeting packs to a high standard.

You will organise leadership team meetings, offsites, functions, and events, and oversee all meeting logistics, including minute‑taking and tracking actions. You will support IBB’s strategic initiatives by preparing information that enables effective decision‑making.

In addition, you will coordinate new‑starter set‑ups, technology requests, and vendor invoice processing. You will build strong working relationships with HR, business partners, and other teams, and you will promote a culture of organisation, efficiency, professionalism, and collaboration across the group.

Nā tāu rourou | What will you bring?

• 5+ years’ experience in a similar role supporting multiple senior stakeholders.

• Exceptional organisational skills, attention to detail, and time‑management capability.

• Strong judgement, discretion, and confidentiality.

• A calm, composed approach in a dynamic and fast‑moving environment.

• Excellent written and verbal communication skills.

• Confidence using digital tools, with strong document preparation skills.

• Initiative, resilience, and a proactive mindset.

• The ability to anticipate needs and stay several steps ahead.

• Exercises adaptability and flexibility

• Ability to maintain a sense of calm and control in a pressured environment

• Demonstrates reliability, positivity and resilience.

Westpac Hei Wāhi Mahi | Working at Westpac
In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best

• Additional purchased leave options up to 4 weeks per year

• Banking benefits, insurance discounts and superannuation scheme

• Growth and development – we provide opportunities for development and promote internal mobility

• Recognition - we recognise and reward our star performers

• School holiday subsidy - help you balance work and family during school holiday

• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater

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