Business Development Representative

About the Company

Relay Commerce is an e-commerce enablement platform offering scaling solutions across personalized messaging, social commerce, and customer retention, helping merchants navigate the rapidly evolving digital landscape with a comprehensive suite of tools. The Relay suite of solutions currently drives more than $1 billion in aggregate incremental gross merchandise volume for more than 35,000 merchants.

The Relay ecosystem currently consists of eight software products that accelerate merchant revenue growth through email marketing automation, on-page conversion optimization, user generated content management, retention analytics, and subscription management. Relay’s suite of products are established as key revenue generation tools for innovative e-commerce merchants worldwide.

We’re a globally distributed team of forward-thinkers who thrive on collaboration, creativity, and impact. If you’re passionate about shaping the future of digital marketing and love the challenge of connecting businesses with the right solutions, we’d love to hear from you!

About the Product

Flockler—one of Relay’s flagship products— is a social media aggregator tool that empowers marketers, and businesses display social media feeds on their websites and digital screens. This helps drive engagement, build trust, and boost conversions. Together, our platforms enable businesses to seamlessly blend authentic storytelling with scalable commerce solutions.

About the Role

As a Business Development Representative, you’ll play a key role in growing our customer base, helping brands unlock the power of our technology. Reporting to the General Manager of Flockler, you will work closely with a dynamic team (including Marketing, Client Success, and Developers) while also collaborating with Business Development peers across other Relay Commerce products to share best practices and build a strong peer-to-peer network.

This is an exciting opportunity to engage with prospects, understand their needs, and guide them toward the right solutions. If you love building relationships, driving revenue, and working with a passionate international team—you’ll probably want to read on.

Primary Responsibilities

• Engage with inbound leads and proactively reach out to potential customers and partners to understand their marketing challenges.
• Conduct discovery calls, product demos, and needs analyses to showcase how our solutions fit their goals.
• Build and nurture a robust sales pipeline through outreach, video calls, and email communication.
• Own the sales process from first touch to paid trial conversion.
• Collaborate with marketing and customer success teams to align sales efforts and ensure smooth onboarding.
• Consistently meet or exceed monthly revenue targets.
• Maintain up-to-date records of sales activities and customer interactions via Hubspot.
• Represent Relay Commerce and Flockler with enthusiasm and integrity—this is about building relationships, not just closing deals.

Important Traits for Success

• A skilled communicator who thrives on listening, understanding, and guiding customers to solutions.
• Passionate about digital marketing, e-commerce, and social media.
• Experienced in SaaS sales, especially in a B2B environment (bonus points for marketing communication tech experience!).
• Confident in phone, video, and written sales conversations.
• Comfortable managing a high-volume sales pipeline via HubSpot.
• Bonus: Multilingual skills (German, French, etc.) are a plus!

The Perks

• Fully remote role (ability to cover part of both North American and EU time zones).
• Opportunity to work with a dynamic, globally distributed team.
• Potential for industry event attendance and networking opportunities.
• A culture that values innovation, collaboration, and diversity.

The interview process:

• Initial Screen with People Ops Manager - 30 Minutes
• First Round Interview with Flockler General Manager - 45 Minutes
• Skills Assessment - 3 Business Days to complete
• Final Interview with Chief Revenue Officer & Account Manager - 45 Minutes
• References
• Offer

Benefits

• Work From Home Stipend
• Co-working Space Allowance
• Therapy/Mental Health Reimbursement
• Paid Parental Leave
• Flexible Time Off
• Paid Holidays (Observed in your country)
• Annual Company Offsite
• Company Swag

We know that many candidates only apply if they meet 100% of the qualifications—but we believe in potential. If you’re excited about this role and think you could be a great fit, we encourage you to apply!

Relay Commerce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.