What do we do?
Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.
We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally.
The Role:
We’re looking for a strategic and high-impact Business Development Director to lead our global business development initiatives and drive scalable growth across international markets. You’ll play a foundational role in shaping how Paddle identifies, builds, and scales strategic business opportunities that expand our reach, strengthen our offering, and create value for our customers worldwide.
This is a high-visibility, senior leadership role that requires exceptional commercial acumen, strong cross-functional collaboration, and the ability to operate both strategically and tactically across multiple global markets. You’ll be instrumental in building Paddle’s next phase of growth through scalable outbound systems, market expansion, and innovative go-to-market strategies.
As a key member of our international GTM leadership team, you’ll work closely with teams across Product, Sales, Marketing, and Legal to define our global business development approach and deliver measurable impact across key growth metrics.
What you'll do:
Strategic Business Development Leadership
- Lead and execute Paddle’s global business development strategy, identifying and pursuing high-value growth opportunities across international markets
- Build scalable outbound systems and repeatable winning strategies that drive consistent pipeline generation and revenue growth
- Design and implement systematic approaches to market entry, prospect identification, and opportunity development across global markets
- Develop and optimise business development processes, tools, and methodologies that can be replicated across regions and teams
- Drive productivity improvements through AI-powered tools and automation, implementing cutting-edge technology to enhance prospecting, lead qualification, and outbound execution
Cross-Functional Collaboration
- Partner with Product teams to identify market gaps and influence roadmap priorities based on business development insights
- Collaborate with Marketing on demand generation, thought leadership, and integrated campaigns that support outbound business development efforts
- Work closely with Sales teams to ensure seamless handoffs and optimize conversion from business development-generated opportunities
- Coordinate with Operations teams to build scalable systems and automation that support global business development execution
- Partner with Technology teams to evaluate, implement, and optimize AI-powered business development tools that enhance team productivity and results
Market Intelligence & Strategy
- Conduct comprehensive market analysis to identify white space opportunities and competitive insights across global markets
- Shape Paddle’s international expansion strategy by identifying market trends, regulatory considerations, and growth opportunities
- Build and maintain deep understanding of the global payments and SaaS ecosystem to inform strategic decisions
- Develop data-driven insights and market intelligence that inform scalable business development strategies and tactics
Team Development & Execution
- Build and scale the global business development function, ensuring best-in-class talent density through rigorous hiring standards and strategic talent acquisition
- Create repeatable training programs, playbooks, and methodologies that ensure consistent execution across global markets
- Establish systematic processes for lead generation, opportunity qualification, and pipeline management that can scale internationally
- Implement performance measurement systems and optimization frameworks that drive continuous improvement in business development effectiveness
- Leverage AI and machine learning tools to enhance prospecting accuracy, personalize outbound messaging at scale, and optimize business development workflows for maximum productivity
- Drive comprehensive talent development programs that accelerate team performance, including mentorship frameworks, skill development pathways, and career progression planning
Experience & Background
- 10+ years of experience in business development, with a focus on building scalable outbound systems and repeatable winning strategies in B2B SaaS, fintech, or payments
- Proven track record of building and optimising business development functions from early stage to mature, scalable operations with demonstrated ability to attract and develop top-tier talent
- Experience designing and implementing systematic approaches to market entry and business development across international markets
- Deep understanding of global markets, with experience building repeatable processes that work across different regulatory environments and business cultures
- Strong background in talent development and performance optimization, with experience creating high-performing teams through strategic hiring and comprehensive development programs
Skills & Capabilities
- Exceptional ability to design and build scalable business development systems, processes, and methodologies that drive consistent results
- Strong strategic mindset combined with systematic execution; ability to create repeatable frameworks while delivering measurable results across multiple markets
- Outstanding analytical skills with experience building data-driven business development strategies and optimisation frameworks
- Experience with modern business development technology stack including CRM systems, AI-powered prospecting tools, automation platforms, and performance measurement systems
- Proven ability to create and scale winning outbound strategies that leverage AI and automation to maximise team productivity and results
What Makes You Successful
- Track record of building business development functions that scale from startup to enterprise level while maintaining exceptional talent standards
- Experience creating systematic approaches to lead generation, qualification, and conversion that deliver predictable results
- Strong operational mindset with ability to build processes, train teams, and optimize performance through data and experimentation
- Proven ability to attract, develop, and retain top-tier business development talent through effective leadership, mentorship, and career development programs
- Entrepreneurial attitude that thrives on building scalable systems and repeatable processes in a fast-growing, global environment
- Passion for leveraging AI and cutting-edge technology to create competitive advantages and drive unprecedented productivity in business development execution
Everyone is welcome at Paddle
At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group.
Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.
Why you’ll love working at Paddle
We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture.
We live and breathe our values, which are:
Paddle for others
Paddle together
Paddle simply
We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives.
We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
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