Your Role
Based at the Belfast site, this role has been established to support the Brenntag Dublin depot through the implementation of SAP. In the initial phase, the position will focus primarily on acting as the customer interface for Brenntag Dublin.
As the Belfast site progresses towards its own SAP implementation as part of the wider UK SAP programme, the scope of the role will evolve. This development will be driven by increased understanding of business resource gaps and is expected to transition into a hybrid role spanning Customer Service, Operations, and Quality.
Responsibilities
Act as the end-to-end customer interface, including:
Processing customer sales orders
Issuing order acknowledgements
Advising customers of any changes to their requirements
Coordinate customer order fulfilment, ensuring orders are delivered on time and in full, by:
Working closely with Operations regarding filling schedules
Liaising with Stock Control on stock replenishment and lead-time expectations
Coordinating with Customs on trade tariffs
Work closely with Operations and Quality teams to ensure:
Documentation is issued accurately and in a timely manner
Transport requirements are met, including payload capacity planning
Review and improve current business processes by:
Identifying efficiencies in operational planning
Supporting a smoother transition from the current system to SAP, using knowledge gained from supporting the Dublin site
Initially, the role will have a direct reporting and operational link with Customer Service. As the organisation moves closer to SAP implementation, the role is expected to evolve into a hybrid function between Customer Service and Quality/Operations.
Your Profile
Strong relationship-building and negotiation skills
Solid business administration capability, with experience in a busy office environment
Highly organised, reliable, and with a strong attention to detail
Contract Type: 2 Year Fixed Term Contract
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
