Lodgify is growing fast, and we want you to be part of that journey! As our next Sales Development Representative, you'll play an important role in generating new business and creating opportunities for our Sales team.
Your main focus will be outbound calling, working with fresh batches of leads and using the information available to identify potential customers, start meaningful conversations, and understand where Lodgify could bring value to their business. You'll also handle your share of inbound live chats, turning customer interest into valuable sales demonstrations for our Sales Specialists.
No two days are exactly the same! You'll have the opportunity to develop your sales skills, learn about the vacation rental industry, and take ownership of your results. As our team and strategy continue to evolve, you'll be part of building what comes next!
And this is just the beginning! At Lodgify, we believe in growing talent from within. SDRs have a clear opportunity to progress into Sales Specialist roles depending on performance and business opportunities. Last year, 8 SDRs have been promoted!
⭐ How will you make an impact?
- Make outbound calls to our qualified leads — vacation rental owners and property managers — equipped with the business context you need to understand what matters to them and offer real value from the first conversation.
- Engage with prospective customers in real time through our website chat platform, answering platform questions, and booking product demonstrations.
- Conduct brief discovery calls to uncover property managers' operational needs and explain how Lodgify can help grow their rental business.
- Schedule qualified product demonstrations for Sales Specialists, providing detailed notes to ensure a seamless handover.
- Maintain accurate, up-to-date prospect records in our CRM(Hubspot) to keep pipeline tracking and team collaboration running smoothly.
- Handle objections confidently, communicating Lodgify's value proposition and core platform benefits clearly.
- Partner with Marketing and Sales Operations to test and refine outreach messaging, email sequences, and lead targeting.
- Keep developing your sales skills and product knowledge through ongoing coaching, team retrospectives, and industry research.
⭐ What makes you a great fit?
- You have at least 1 year of consistent work experience in a professional environment (sales experience is welcome, but eagerness to grow and strong communication skills are what matter most).
- You possess fluent English and another language (French, Spanish or Italian).
- You're comfortable picking up the phone and calling people who aren't expecting your call. No prior "prospecting" experience needed, just confidence in outbound calls.
- You bring energy and initiative; you speak up, share ideas, and bring momentum to a team setting rather than waiting to be asked.
- You're curious about short-term rental technology, property management, and SaaS business models.
- You have a strong ownership mindset; staying organized, tracking your daily activity, and following up on your own commitments.
- You enjoy active listening and ask thoughtful questions to uncover a prospect's real pain points and business needs.
- You're resilient and goal-oriented, and you keep a growth mindset when navigating objections or shifting priorities.
- You thrive in a collaborative environment where cross-functional teamwork and knowledge sharing are valued.
⭐ How can you earn extra bonus points?
- Previous experience working in a startup environment.
- Familiarity with HubSpot, Gmail, and Google tools.
⭐ What does success look like?
- Consistently work through your monthly allocation of provided leads to deliver target customer conversions.
- Maintain strong response times and high conversion rates on inbound web chat conversations.
- Master Lodgify's platform value proposition, objection playbooks, and CRM workflow within your first 60 days.
- You actively contribute energy and ideas in team check-ins and outreach experiments that help the wider team improve.

