Proposition Manager
Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution.
We’re looking for a detail-oriented and commercially minded Proposition Manager to co-ordinate and deliver high-quality proposals and propositions for our customers. If you are passionate about persuasive communication, thrive under pressure, and can bring together cross-functional teams to create winning submissions, we’d love to hear from you.
What we are looking for…
We’re seeking a highly organised professional with strong proposal and proposition management experience. You’ll be responsible for overseeing the production of proposals and supporting materials, ensuring compliance, accuracy, and compelling content that positions Content Guru as the partner of choice.
Location…
This role is based at our head office in Bracknell, Berkshire.
Key responsibilities of the role…
Proposal & Proposition Delivery:
- Deliver compliant, professionally produced proposals within customer timeframes
- Coordinate input from a wide range of stakeholders including Sales, Marketing, Product, Finance, Legal and Delivery teams
- Ensure all proposals meet brand, quality, and compliance standards
- Manage document templates and content libraries for consistency and efficiency
Collaboration & Communication:
- Influence and communicate effectively at a senior level with customers and colleagues
- Coach sales teams on best practices in persuasive writing and proposal development
- Facilitate kick-off, storyboarding, and review meetings to drive collaboration and alignment
Continuous Improvement & Innovation:
- Develop, maintain, and enhance content libraries and proposal automation solutions
- Introduce best practice processes and governance for proposals and propositions
- Explore the use of AI tools to improve efficiency, content creation, and tone management
- Share knowledge and champion improvements in the way propositions are developed and delivered
About you…
- Strong academic background or equivalent experience in proposal or proposition management
- Proven ability to manage, plan, and deliver compliant proposals in complex environments
- Experience in coordinating cross-functional teams under challenging deadlines
- Strong written communication skills with high attention to detail
- Excellent organisational and time management skills
- Advanced MS Word and PowerPoint skills; familiarity with Adobe InDesign desirable
- Experience in managing content libraries or proposal automation systems is a strong advantage
- Knowledge of generative AI tools and their application in content creation is desirable
About the Company…
Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations.
Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more. We exist to make engagement easy – over any channel, any time, anywhere.
We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.
