Bid Manager

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.  Come join the excellence!

Overview

To strengthen our revenue growth office, and to assist with meeting our new growth strategy, we are looking for a Bid Manager, who will be supporting and coordinating the qualification and managing a predefined bid management process for all formal tenders the Payments Market division receives across our three regions, North America, EMEA and APAC.
Reporting to the Sales Operations Manager, the role of the Bid Manager is to support and coordinate all activities of the deal team, ensuring alignment with all internal and external stakeholders and providing assistance to the deal team to navigate through necessary internal bid processes to meet quality standards, approvals and timelines.
You will be able to demonstrate experience with drafting and managing persuasive customer proposals and tender response documents. A successful track record of bid management skills, bringing stakeholders together and driving to high quality outputs that drive revenue growth. It is critical you have a proactive approach and hold people accountable for their contribution, as well as being able to find ways to support the different stakeholders where required.
You will be energetic and motivated, with excellent verbal and written communication skills. In your day-to-day you will be working closely with Sales, Sales Engineering, Service Delivery, Service Operations, Compliance, Legal and Finance representatives, following a predefined bid management process and artefacts to hold people accountable.
In addition, you will work closely with the RGO team members and regional Sales Ops & Support teams to ensure that everyone adheres to TNS’s bid management processes, artefacts and best practices across all regions.

Responsibilities

Responsibilities:

• Support the Sales Operations Manager to manage the bid management and associated artefacts
• Imbed the structured thinking principles into all lines of business, i.e. become our “SCQA
• Champion”
• Acting as a point of contact and overall coordinator for the deal team
• Scheduling and planning internal activities to meet client and internal milestones (including
• developing and maintaining the work plan)
• Providing guidance to deal teams around our predefined processes and artefacts
• Owning/ Managing the development of key client deliverables
• Ensuring TNS’ quality standards are met
• Developing and implementing robust bid management reporting structure
• Conducting, managing and coordinating appropriate stakeholder meetings and forums.
• Add to the professional image of TNS towards our new and existing customers
• Apply structured working methods
• Prepare concise and clear documentation
• Develop a bid management knowledge repository
• Ensure deliverables are finalized on time and of high quality
• Pro-actively report on deliverable status and progress
• Consult peers and colleagues where needed to guarantee a high-quality product
• Be a driver within the blended team to get things done, both professionally as socially
• Ad hoc tasks as required

Measures of Success:

• Retention and growth of TNS’ business
• Development and progression of bid management capability
• Performance against timelines and deliverables
• Client feedback to responses
• Process improvement
• Appropriate level of issues management and escalation
• Provision of timeline reporting and progress updates

Qualifications

Experience:

• Minimum of 5+ years’ experience in a similar role, in example pre-sales, sales operations support, bid management.
• Solid background in sales environment and dealing with sales representatives
• Advanced communication and grammatical skills
• Advanced MS Power Point, Excel and Word skills
• Strong time management & organizational skills
• Methodical and self-motivated, problems solving
• Attention to detail with the ability to work in a pressurised environment
• Experience of problem solving or identifying solutions for client needs
• Excellent organisational skills
• Highly developed inter-personal skills
• Strong influencer skills
• A “driver”, that makes things happen

Qualifications:

• Bachelors Degree preferred

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.