JPMorganChase
Associate, Operations Strategy and Delivery , Fraud & Financial Crime
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The Associate will drive operational excellence within Fraud & Financial Crime, analyze performance data, influence changes, and support transitions to enhance performance.
Job Description
Would you like a role focused on digital transformation within Fraud & Financial Crime operations?
As an Associate ,Operation, Strategy and Delivery, Fraud & Financial Crime, you will play a pivotal role in driving excellence across all our functional areas, ensuring seamless integration of transformative changes within our operations.
Your expertise in analysing performance data will empower you to provide insightful recommendations that enhance our overall performance and elevate staff experience. You will be a key influencer, guiding operational leadership to successfully implement necessary changes.
Additionally, you will ensure our readiness for critical transitions, supporting us in operationalizing and embedding these changes to sustain high performance. Join us in this dynamic role where your contributions will make a significant impact on our success and growth.
Job Responsibilities
Required qualifications, capabilities and skills
Preferred qualifications, capabilities, and skills
#icbcareer
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Would you like a role focused on digital transformation within Fraud & Financial Crime operations?
As an Associate ,Operation, Strategy and Delivery, Fraud & Financial Crime, you will play a pivotal role in driving excellence across all our functional areas, ensuring seamless integration of transformative changes within our operations.
Your expertise in analysing performance data will empower you to provide insightful recommendations that enhance our overall performance and elevate staff experience. You will be a key influencer, guiding operational leadership to successfully implement necessary changes.
Additionally, you will ensure our readiness for critical transitions, supporting us in operationalizing and embedding these changes to sustain high performance. Join us in this dynamic role where your contributions will make a significant impact on our success and growth.
Job Responsibilities
- Driving transformation across all functions within Fraud & Financial Crime Operations by designing, developing, implementing and overseeing the framework through ensuring its process, tools and reporting are compliant with the firm wide policy while being forward thinking.
- Owning performance insight, identifying and highlighting wider business opportunities that deliver tangible performance impact on key operational KPIs.
- Creating plans which will guide a consistent performance approach across all functions in line with Head of and Divisional Lead accountabilities.
- Working in partnership with 1st and 2nd line of defence teams, ensuring all initiatives and plans are agreed, signed off and planned for throughout the year.
- Creating deep dive case studies to illustrate complex Fraud & Financial Crime projects and actions being taken to address them.
- Tracking and presenting findings on our trends and opportunities to deliver an enhanced Fraud & Financial Crime Operation, consulting with Leadership, Planning . Controls teams across the business.
- Building out Monthly Business Review insight packs, in line with Functional key messages for senior audiences
Required qualifications, capabilities and skills
- Relevant experience working with operational processes & procedures
- Strong understanding of processes improvement
- Ability to feedback and influence business and senior stakeholders.
Preferred qualifications, capabilities, and skills
- Banking/Financial Services & Contact Centre experience
- Experience in change management.
- Experience of reporting, analysis, and insight of data trends
- Experience in translation of data analysis into valuable operational insight.
#icbcareer
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Top Skills
Data Trends
Operational Processes
Performance Data Analysis
Reporting
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