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Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.
Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space.
We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.
This is a great opportunity within the Sphera Services and Delivery team, who are on the front line of the commitment to Sphera clients delivering SpheraCloud’s Health & Safety software. Through effective implementation of our software solutions, and by developing positive working relationships with client personnel and colleagues, this is a fun and rewarding role.
This role offers the opportunity to grow in the business and extend responsibilities, including:
Lead client demonstrations and solution walkthroughs of configured solutions
Review existing client requirements for formal estimation and solution proposals
Collaborate with and support sales team on new opportunities
Solid experience in delivering multiple projects across many vertical industries
Key Tasks & Responsibilities:
Configure SpheraCloud solutions based on requirements and instructions provided by internal project leads
Deploy SpheraCloud HSM Foundations solutions and complete QA checks
Deliver project tasks involving working with Excel to map and load data
Ensure deliverables meet the requirements by thorough testing against requirements
Deliver demonstrations to project team on configured solutions as part of handover of deliverables
Update or create project documentation including test scripts, and training materials
Provide support and assistance during client testing
Support project lead in issue management and resolution
Work to deadlines to meet project milestones
Your profile:
A positive “can-do” attitude;
Undergraduate or Master’s degree in science, or related field
Experience in a software support or delivery environment is ideal
Strong technical background with an excellent aptitude for analytical thinking. Natural curiosity to investigate issues, conduct research, design solutions and translate results into business practices
Aptitude for learning new software—ideally will have some basic programming experience
Good oral and written communication skills; ability to articulate issues, give presentations, and prepare formal written reports
Self-motivated and organized; able to simultaneously work on multiple assignments and to work both independently as well as in teams
Proficiency with MS Office, particularly Outlook, PowerPoint, Excel and Word
Ability to work with remote teams
Willing to be flexible in working arrangements around projects
Willingness to travel for project workshops up to 10%
Sphera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
