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Spring Health

Associate Director, Engineering, Member Experience

Posted Yesterday
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Remote
Senior level
Easy Apply
Remote
Senior level
Lead engineering teams focused on Specialty Care, improve delivery velocity, manage talent, and contribute to product strategy and initiatives.
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Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

The Member Experience Engineering team builds the web and mobile experiences that Spring Health members use to access care.  We blaze trails with green field innovation, iterate rapidly on feature roadmaps, and optimize the experiences to reduce friction.

We are looking for an Associate Director of Engineering to lead a set of engineering teams responsible for Specialty Care experiences.  Specialty Care is our program for treating members and their families with difficult challenges such as substance use, severe depression, trauma and eating disorders.

The role is full time, reports to the VP of Engineering for Member Experience, is full remote (or optionally hybrid if you happen to live near Manhattan), with travel opportunities at least twice per year for in person events.

What you’ll be doing:

  • Owning development and delivery of specialty care product capabilities
  • Applying your engineering leadership experience to implement best practices 
  • Improving engineering velocity and efficiency through investments in developer experience and talent growth
  • Providing directional leadership and oversight for strategic product initiatives
  • Managing a thriving team of Engineering Managers and Staff Engineers
  • Contributing to the Member Experience leadership team and overall product strategy
  • Prioritizing and sponsoring engineering initiatives

What success looks like in this role:

  • A highly capable and thriving engineering organization
  • On time planned deliveries and high velocity incremental deliveries
  • High quality engineering output, in terms of both product and codebase
  • Trend of reducing technical debt reduction and improving engineering excellence 
  • Great partner relationships in engineering and across functions like PM and Design

What we expect from you:

  • At least some experience as a second level engineering manager 
  • At least 5 years of experience with Ruby, Rails, React, TypeScript and/or Flutter
  • Track record of data fluency and objective measures of impact
  • Track record of proactive and collaborative leadership style
  • Track record of strong talent management and organizational health success

The target base salary range for this position is $190,000 - $232,500, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

  • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
  • Employer sponsored 401(k) match of up to 2% for retirement planning
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • We offer competitive paid time off policies including vacation, sick leave and company holidays.
  • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
  • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Top Skills

Flutter
Ruby on Rails
React
Ruby
Typescript

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