The role / impact
As Associate Creative Director, you will play a pivotal role in shaping the visual storytelling behind our campaigns in the UK market while contributing to global creative initiatives. You will translate brand and product stories into bold, emotionally resonant ideas that connect across audiences, regions, and channels.
Leading projects from concept to completion, you will guide art direction, design, and production. You will balance hands-on design excellence with leadership responsibility, mentoring designers and art directors to deliver beautiful, high-impact work that brings our features and values to life.
The team & how they connect
You will join the Internal Global Agency, a motivated team producing work that is both creatively ambitious and strategically sound. We collaborate closely with copy, strategy, marketing, and regional creative leads to share insights, evolve campaign ideas, and maintain consistency across markets.
The team is currently working on / Initially, you will focus on
Leading the art direction and creative development of UK campaigns, ensuring they connect with local audiences while aligning with our global brand.
Partnering with Brand Strategy, Product Marketing, and Customer Engagement to ensure creative aligns with strategic and market goals.
Collaborating with analytics and performance teams to test, refine, and optimise creative for measurable impact.
Leveraging technology and AI as tools to augment and test, allowing you to focus on thinking, strategising, and creating.
Where and how you can work
This role supports the UK market and involves working within a dynamic environment where we balance creative excellence with speed and adaptability. We build trust through transparency, work as a coordinated team, and seek diverse perspectives to nurture positive relationships.
Here are some of the things we are looking for
You have a background in creative or art direction roles within an agency or in-house environment, with experience leading campaign work at scale.
A strong portfolio is essential, showcasing your brand storytelling, design craft, and conceptual thinking.
You bring a proven ability to manage creative teams and guide multiple projects simultaneously.
We are looking for a deep understanding of integrated campaign production, from ideation through to execution.
Experience developing creative for UK or EMEA markets while collaborating with global brand teams is key to this position.
Excellent presentation and communication skills are required, with the confidence to collaborate across senior stakeholders.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
