Associate Change Management Specialist

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The Organizational Change Management (OCM) team within the Global Business Services (GBS) organization serves as a strategic enabler of transformation, driving successful adoption of critical initiatives across both GBS and the broader enterprise. Positioned at the intersection of strategy, operations, and culture, the OCM team ensures that change is not only implemented but embraced—empowering teams to evolve, adapt, and thrive.

By applying structured change methodologies, the OCM team leads efforts to assess organizational readiness, manage stakeholder engagement, and build change capability across functions. Whether supporting GBS-led transformations such as process optimization, digital enablement, or operating model shifts—or partnering with enterprise-wide programs like ERP implementations, manufacturing initiatives—the team plays a pivotal role in aligning people, processes, and technology.

Through proactive communication, process coaching, and targeted training, the OCM team fosters resilience and accelerates adoption, ultimately reducing disruption and maximizing business value. Their work ensures that change is not just managed - it’s leveraged as a catalyst for growth, innovation, and continuous improvement.

Responsibilities

1. Support OCM Strategy Execution

Assist in implementing change management plans aligned with GBS transformation efforts. Help apply established frameworks and methodologies to support change initiatives across teams.

2. Stakeholder Engagement & Communication Support

Coordinate with business units and functional teams to support communication efforts. Help draft and distribute communication materials to promote awareness and understanding of change initiatives. Collaborate with internal communications teams as needed.

3. Change Impact & Readiness Support

Contribute to change impact assessments and readiness evaluations by gathering data and preparing summaries. Support project teams in integrating change activities into broader project timelines.

4. Training & Capability Building Coordination

Help organize training sessions and workshops to support skill development. Assist in maintaining change agent networks and provide logistical support for coaching and enablement activities.

5. Measurement & Reporting

Track and report on key performance indicators (KPIs) related to change adoption and engagement. Help analyze feedback and lessons learned to inform continuous improvement efforts.

6. Governance & Cross-Functional Alignment

Support alignment of change activities with governance structures and strategic priorities. Coordinate with HR, Tech@Lilly, and other enabling functions to ensure smooth execution of change programs.

7. Culture & Engagement Support

Assist in promoting cultural transformation through storytelling, recognition programs, and leadership engagement activities. Help develop materials that reinforce GBS values and behaviors.

Basic Qualifications

• Bachelor’s Degree

• 1–3 years of experience in change management, communications, project management or related fields

• Exposure to cross-functional projects or initiatives

• Experience supporting communication efforts

• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.

Preferred Skills

• Strong learning agility and willingness to understand cross-functional processes

• Solid critical thinking and problem-solving abilities

• Effective written and verbal communication skills

• Strong collaboration and interpersonal skills

• Ability to manage tasks independently and prioritize effectively

• Organizational and planning skills

• Familiarity with change readiness and impact assessments

• Understanding of change processes and stakeholder engagement

• Attention to detail and basic data analysis capabilities

• Experience working in a global or cross-cultural environment is a plus

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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