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You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: The Assistive Technology team is a critical resource to the HR Workplace Accommodations team. This role will work with IT and HR-IT Solution owners to test accessibility in new or changing employee facing systems and solutions.
- Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics
- Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
- Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team
- Create systems and business process models, specifications, diagrams and charts to provide direction to developers and/or the project team
- Assists with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders
- Tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary
- Communicates changes, enhancements and modifications of business requirements to project managers, sponsors and other stakeholders so that issues and solutions are understood
- Coordinates user acceptance testing (UAT)
- Monitors and reviews levels of IT services specified in the service-level agreements (SLAs) with the business
- Researches, review and analyze the effectiveness and efficiency of existing requirement gathering processes and develop strategies for enhancing or further leveraging these processes; quantify potential efficiency opportunities and track accordingly
- Maintains system protocols by writing and updating procedures
- Provides references for users by writing and maintaining user documentation; provide help desk support; train users
- Prepares technical reports by collecting, analyzing, and summarizing information and trends
- Performs other duties as assigned
- Complies with all policies and standards
Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 0 – 2 years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills:
One or more of the following skills are desired.
- Experience with Analytics; Data Processing, Assistive Technologies
Soft Skills:
- Seeks to acquire knowledge in area of specialty
- Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
