Job Description
This role is within the Firmwide Technology Resiliency (FTR) Testing Center of Excellence, part of JPMorgan's EMEA Resiliency Testing team, tasked with executing targeted resiliency simulations across all major Lines of Business and Corporate Functions and technology testing of data centers, thereby strengthening technology and business controls, increasing preparedness, and ensuring effective response and recovery capabilities against today's most prevalent threats. In this role you will interface with the Firm's business and technology leaders to pinpoint areas of emerging risk, partner with deep subject matter experts to craft realistic simulation/testing scenarios and objectives, and drive tangible lessons learned to completion through a robust findings management process that is risk-based and metrics driven.
Primary Roles/Responsibilities
- Participate in effective planning, design, conduct, and evaluation of both internal and external resiliency simulations and testing in accordance with the firm's business and technology resiliency standards as well as global regulatory frameworks
- Support across all aspects of exercise project management, spanning the entire engagement lifecycle (i.e., plan, design, conduct, and assess) to include scheduling meetings, reserving venues, facilitating discussions, and providing senior leader project updates
- Coordinate with key stakeholders across the firm to develop tailored, all-hazards simulation scenarios that achieve business, resiliency, technology, and/or cyber incident response objectives
- Support post-exercise after-action analysis, reporting, and assessment, synthesize corrective actions, implement tracking/monitoring of progress, and design future simulations to validate improvements
- Identify and address opportunities in process, procedures, tooling and knowledge management
- Support overall team strategy and capability uplift initiatives to drive rapid maturity
Key Qualifications
- Demonstrated ability to manage multiple, parallel, complex engagements collaboratively with a diverse set of stakeholders, subject matter experts, and senior leaders to build requirements and execute across a core set of project milestone
- Preferred 3+ years of experience in planning, developing, and coordinating incident response playbooks, runbooks, or other key operational processes across a large organization. Knowledge of, and experience working within, the financial services sector is preferred
- Familiarity with how key international financial systems operate, to include an understanding of the current threat landscape, operational resiliency considerations, and possible systemic risk scenarios. Experience formulating and/or interpreting threat and risk analyses of cyber adversary techniques, technology disruptions, terrorist attacks, severe weather, and other major hazards
- Experience developing and presenting briefings to senior leaders in addition to large group meeting facilitation and logistics planning
- Excellent writing skills and ability to communicate effectively. Proficiency in the use of Microsoft Office and related technologies. Background in metrics development, data analysis & visualization, and automation is a plus.
- The ideal candidate must demonstrate exceptional organizational skills necessary to plan, design, and coordinate the development of simulations and data center tests to help ensure crisis management and incident response procedures are integrated across the firm
- Ability to perform occasional weekend work to support data center testing events
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Top Skills
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