Primary Purpose of the Role:
The Applications Engineer will be part of the Applications Squad, and is responsible for the installation, maintenance, support, and optimization of business applications. This role involves lifecycle management, troubleshooting issues, working closely with end-users, and collaborating with development teams to ensure seamless application performance.
The role reports directly to the Applications LBPL, with cross-functional responsibilities to members of the Applications Management Leadership Team, the IS Project Management Group and senior Business Sponsors.
Service Offers:
- Project Management and Solution delivery for Applications
- Functional Consulting Services for Applications
- Application Support Services for Applications
- Lifecycle Management Services for Applications
Principal Relationships (beyond the UK IS team):
- Application Vendors and 3rd Party Support Management
- Group IS
- Business Stakeholders – Business Service owners
Key Responsibilities and Tasks:
- Working individually and as part of a wider team to implement, test, deploy, and support solutions for applications.
- Working closely with key customer stakeholders to understand current business process, issues and challenges
- Following full project lifecycle requirements, develop a solution, perform quality assurance testing, and track progress to meet deadlines for internal projects.
- Supporting the upgrade and deployment of applications across the Thales platform.
- Manage / provide input into small projects (potentially delivered by external parties)
- Support infrastructure design, system upgrades and customisations, workflow creation, and while working with the Apps team to develop solutions to meet business objectives.
- Interfacing with both business and other IT functions supporting the development of business and functional requirements, status updates, enhancements, deployments, and go-live support.
- Implementing solutions within multiple architectural environments including Linux, Windows, Apache, SQL Server and Oracle Database, etc.
- Developing documentation for software and customisations including user guides, installation guides, and end user work instructions.
- Learning new technologies and work alongside our experienced Consultants and Project Managers for hands-on learning.
- Leveraging your creativity to take initiative to propose alternative solutions.
Essential
- Experience of installing, configuring and supporting applications and tools for enterprise
- Server administration on Linux/Windows
- System security e.g. vulnerability management, SSL certificate renewal, application hardening/code review, application risk reviews, penetration testing, application patching and alert monitoring
- Knowledge of scheduling tools
- Familiarity with ERP & PLM systems
- Application integration management
- Writing concise technical documentation including illustrations of system architecture
- Experience using service management and agile collaboration tools e.g. ServiceNOW, Jira, Confluence etc.
- At least 5 years’ experience in the IT Industry (preferably within an Engineering Company)
Desirable
- Experience of VTOM or Vega Scheduling tools
- Knowledge of Primavera, Cobra, Fuse
- Scripting in e.g. Python, Ruby, Javascript, Java, C#, SQL or PostgreSQL, PL/SQL, Unix Shell, C/C++, etc.
- Knowledge of agile methodologies
- 3 years’ experience in an equivalent role
- Understanding of SaaS applications
- Configuring web technologies e.g. NGINX, IIS, IBM Websphere or Apache
- Understanding of networks e.g. HTTPS, DNS, TCP/IP, DHCP, LDAPS, SMTPS, firewalls & load balancing
- Understanding of APIs technologies: REST/ SOAP, Kong & Apigee, Postman or GraphQL
- Familiarity with containerisation technologies e.g. Kubernetes, Docker or Podman
Soft Skills
- Ability to understand and translate business requirements into technical solutions
- Efficiency in diagnosing and resolving software, system, and application issues
- Communicating effectively with both technical teams and non-technical stakeholders
- Ability to learn and adapt to new tools and technologies
- Working collaboratively within cross-functional teams
Values & Behaviours:
- Focus on Customers
- Perform through teaming
- Innovate
- Develop our people
- Stakeholder Engagement
- Ambition and Accountability
Qualifications:
Essential
- Degree/HND or an equivalent in a relevant IT subject
Desirable
- Any related IS certifications/qualifications/training
#LI-JB1
In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.
Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.
Great journeys start here, apply now!
Top Skills
Thales Belfast, Northern Ireland Office
Alanbrook Road, , Belfast, Belfast, Ireland, BT6 9HB
