SME Network Engineer - Palo Alto

SME Network Engineer - Palo Alto

Req number:

R4982

Employment type:

Full time

Worksite flexibility:

RemoteWho we are

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Network Engineer ready to take us to the next level! If you have strong experience in using Palo Alto, Application Support and network architecture systems skills and are looking for your next career move, apply now.

Job Description

We are looking for a Network Engineer who will be responsible for overseeing the development, implementation and maintenance of captive portal systems. This role requires technical expertise in network security. This position will be full-time and remote.

What You'll Do

• Design and Deployment; develop and implement captive portal solutions that meet organization including integration with existing network infrastructure.

• System Maintenance; monitor and maintain captive portal systems to ensure high availability and performance

• Troubleshoot and resolve issues when arise

• Security Management; network security and date protection

• User Experience Optimization; analyze user feedback and system performance data

• Documentation; system configuration, policies and procedures

• Develop and maintain documentation for application configurations, processes, and procedures

• Conduct regular system audits and performance tuning to ensure system reliability and efficiency

• Collaborate with cross-functional teams to implement new applications and system upgrades

• Provide training and support to end-users on application functionalities and best practices

• Participate in on-call rotation to provide after-hours support as needed

What You'll Need

Required

• Bachelor's degree in Computer Science, Information Technology, or a related field

• Proven experience in network administration and captive portal systems

• Proficient in network protocols, firewall configurations and access control mechanisms

• Understanding of compliance standards and regularizations related to network access and data privacy

• Experience with network monitoring and management tools

• Excellent problem-solving skills and the ability to work under pressure

• Strong communication and interpersonal skills to effectively collaborate with shipboard and shoreside teams

• Ability to travel occasionally to support shipboard operations as needed

• Certification in relevant technologies (e.g., Microsoft, Cisco, Oracle) is a plus

Preferred

• Experience in the cruise line or maritime industry

• Knowledge of maritime communication systems and protocols

• Familiarity with ITIL framework and best practices

Physical Demands

• Ability to safely and successfully perform the essential job functions

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.