Application Specialist
We're looking for an Application Specialist who can bring together healthcare expertise, business insight, and deep knowledge of InterSystems products to support the successful, standardized, and timely implementation of our solutions. In this role, you'll become a trusted product expert for our customers—understanding their processes, identifying the best-fit solutions, and guiding them on how to adopt our standard approach as early as possible. You'll play a key role in helping customers gain maximum value from our solutions while minimizing bespoke development. This means working closely with internal teams and staying up to date with new features and product updates as they are released.The role involves regular travel, with some projects requiring up to five days per week on-site with customers. As part of our ongoing commitment to quality and continuous improvement, you’ll work in line with the latest version of the InterSystems ARIES Customer Engagement Methodology.
Skills & Experience
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Excellent communication skills, with experience leading customer training sessions, workshops, or presentations
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Strong consultative approach and the ability to clearly articulate ideas
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Comfortable engaging directly with customers, including clinicians, and delivering confident, compelling messaging
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Proven experience implementing software solutions
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Background working within cross-functional teams
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Skilled in writing functional documentation
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Familiar with business process mapping
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Understanding of Information Systems
Education & Training
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University degree or equivalent professional experience
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
