The Clinical Application Analyst will use their healthcare, business and InterSystems product knowledge to ensure that we contract and implement InterSystems products in a successful, standard and timely manner. The Application Analyst will become an expert product resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible. Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential that they keep up to date with new product developments as they become available through the normal product release cycle.
Skills and Experience
Essential
· Excellent communication skills and experience of conducting customer training, workshops and/or presentations
· Excellent consultative skills ability to articulate and communicate ideas
· Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging
· At least 5 years’ experience working in healthcare as a Nurse and a deep understanding of clinical processes
· Experience with Electronic Medical Records systems
· Understanding and experience with Hospital Information, Patient Administration (PAS), and Clinical Information Systems
· Experience working in a nursing or physician role within a hospital environment.
· Experience contributing to a multi-disciplined team
· Experience with writing functional documents
· Experience of business process mapping
· Knowledge of Information Systems
· University Degree
Desirable
· Experience in communicating with key stakeholders at various levels within healthcare organisations which may be government/public and/or private sector businesses
· Experience implementing software solutions
· Exposure to IT services in a customer-facing setting
· Previous experience as an Application or Configuration Specialist
· Previous experience of change management
· Good computer skills
· Experience conducting software testing
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
