Quality Administrator
Administrator - Quality Training and Examination Services
Location: Middlesbrough, UK
Contract: Fixed Term 12 Months
Hours: Full time
Job Profile: Business Support Administrator
Salary/annum: Min £24,000 - Max £32,262
Reference number: 114/24
Closing Date: 21 March 2025
Description of role:
The Quality Team are responsible for implementing and maintaining the company’s quality management system (QMS) for the Training and Examination Services Group. As Administrator you will provide administrative support to the Quality Team, ensuring compliance with ISO 9001 and other relevant standards.
Main duties to include:
- Carry out administrative activities to improve compliance with internal and external quality standards and legal requirements.
- Maintain quality documentation, such as procedures, approval documentation, and quality records, to support the QMS.
- Carry out administrative activities to improve compliance with internal and external quality standards and legal requirements.
- Gather data needed for tracking and measuring quality results.
- Assist in audit preparation.
- Other ad hoc administrative tasks as required.
The Quality Team work closely together, therefore you will need to be team orientated and have the ability to communicate at a number of different levels.
You will be working with colleagues both in the UK and overseas. You will have an organised approach to meet multiple deadlines and to prioritise tasks using creativity to resolve problems.
You will demonstrate sharp attention to detail and a willingness to challenge and develop yourself.
Working knowledge of Microsoft Office and previous use of databases is essential.
For further details, please follow the Job Description link below:
https://www.twi-global.com/pdfs/careers/114-24BusinessSupportAdministratorQuality-JD.pdf
Security requirements: The successful applicant will be required to be DBS checked.
Travel:
This position may require travel in the UK.
About us:
TWI Ltd is a world expert in engineering, materials and joining technologies with significant property assets. We provide industry with advice and know-how in design, fabrication, failure analysis and prevention.
We offer opportunities to collaborate with inspiring and expert teams and a supportive environment in which you are actively encouraged to share your ideas and continually develop your own skills and knowledge.
If you are looking to join an organisation that is fuelled by innovation, teamwork, and openness, this role could be for you.
Diversity & Inclusion Statement:
TWI Ltd is committed to treating all employees fairly and to being an inclusive employer. Our aim is to create a work environment where our employees can reach their full potential. We put Equality, Diversity and Inclusion at the heart of our people practices to attract, develop and retain the best talent. We recognise that it’s the differences of our people that gives us our competitive edge and enables us to maintain our world leading reputation. This is why we are committed to ensuring there is diversity across every level of our organisation; representative of the Members and societies we serve. We have made Inclusion our number one corporate value to demonstrate our commitment to ensure it is at the core of everything we do at TWI.
Applications are encouraged from people who are under-represented. We actively encourage women, Black and Asian Ethnic minority, disabled and LGBT+ people to apply for vacancies at TWI.
Disability Confident Scheme:
We are pleased to confirm that we have achieved the first stage accreditation, which means we are a ‘Disability Confident Employer’. This is a government-supported scheme that supports organisations like TWI to make the most of the talents that people with disability can bring to our workplace. The scheme helps us recruit and retain great people; draw from the widest possible pool of talent; secure high-quality employees who are skilled, loyal and hardworking; and improve employee morale and commitment by demonstrating that we treat all of our people fairly.
Why work for TWI?
We offer a competitive salary, share-in-success bonus scheme, generous pension scheme (both employee contribution (flexible amount) and TWI contribution (up to 10% of salary), holiday (20 days + 5 Corporate days + 8 bank holiday’s), private health and dental cover, career development and training, onsite employee restaurant, onsite gym, day nursery available for companies on Granta Park (Cambridge) site (subject to availability), onsite parking and more.
We know that balancing work and personal life can at times be challenging. This is why we continue to review and implement family friendly policies including hybrid working, flexible working, enhanced maternity pay and paid parental leave.
As one of the world’s leading independent research and technology organisations, we are committed to attracting, motivating and retaining the best talent from around the world. Our goal is to develop the next generation of experts to address future industry challenges.
We are committed to creating a culture that recognises and respects the differences between people while valuing the contribution everyone makes to TWI.
The diversity of our staff and students makes a positive and important contribution to our continuing success.
TWI offers a comprehensive training programme, incorporating both in-house and external courses to support staff development.
TWI Values:
Our six values provide a point of reference for the way we expect our people to operate and behave.
- Inclusion: Valuing the contribution from every individual, creating value for our customers
- Teamwork: Building effective working relationships, we accomplish more together
- Adaptability: Engaging positively with change to meet the needs of the business
- Taking Responsibility: Achieving our objectives and personal development
- Innovation & Expertise: Championing new ideas and sharing knowledge to solve industry problems
- Customer Focus: Building trusting relationships with our customers
