Account Manager

About SciLeads: 

SciLeads is a remote, fast-growing SaaS company focused on providing market and sales intelligence to the life science and pharmaceutical industry. We’re an award winning company, and have been listed as one of Deloitte’s fastest growing tech companies for five years in a row. We are passionate about putting people first and committed to creating an outstanding employee experience as a remote working company. Come grow your career with us!

About the Role:

We’re looking for a new member of the team (currently around 27 people) who is passionate about sales, tech-savvy and understands the Scientific markets.

You will be responsible for increasing customer renewal rates, optimizing customer usage, and growing revenue by identifying and developing upsell opportunities through consultative, needs-based account management. You’ll  work closely with our Customer Success and SDR teams to maximize account retention and uncover new growth potential.

This role focuses on managing a global portfolio of small to mid-market clients (1-200 employees), requiring a well-organised, strong communicator to help customers achieve their goals.

Development Opportunities: 

Last year, we promoted over 18% of our employees, and as we continue to scale, there will be plenty of opportunities for career development and advancement within SciLeads. If you are ready to make a huge impact, enjoy autonomy, and want to grow your career at an innovative company – apply now!

Key Responsibilities: 

• Increase renewals of accounts by building strong relationships and addressing customer needs
• Identify and capitalise on upsell opportunities within existing accounts to drive additional revenue 
• Develop and execute strategic account plans to expand usage and adoption across different teams within current customers 
• Working closely with the Customer Success and SDR teams to maximize account retention and identify growth opportunities
• Consistently close deals, hitting sales targets and exceeding quota
• Engage with sales and marketing decision makers to demonstrate how SciLeads can drive revenue for their business 
• Own, report and forecast sales activity 
• Attend Scientific Tradeshows (though only if travel is your thing) 

Essential Skills and Experience: 

• Currently in an Account Management role (with 3-5 years’ prior experience in Sales / Business Development) 
• Strong relationship-builder, comfortable owning accounts and thinking long-term
• Life Sciences / Science degree or background
• Experience working in a fast-paced sales environment
• Excellent communication skills (both oral and written)
• Strong organisational and time management skills
• High level of drive and a competitive mindset 
• Positive attitude, high energy, and a sense of urgency 

Desirable Skills and Experience:

• Fluency in one or more additional languages is highly desirable
• Experience in SaaS sales
• Familiarity with sales methodologies such as the Sandler methodology 

Benefits: 

• Fully remote working.
• £750 home office allowance.
• £200 personal development allowance. 
• Private Healthcare & Dentalcare with Bupa.
• Pension scheme.
• 25 days holiday plus public/bank holidays.
• A day off for your birthday! 
• Women in Business NI Membership.
• A truly flexible working culture.
• Quarterly meet ups. 
• Virtual office to hang out with colleagues.

SciLeads is an equal opportunities employer, we welcome and encourage applications of all nationalities, backgrounds and genders. This job posting is for an active position in SciLeads.

Our application process is designed to be quick and easy! We value your time, so we won’t ask you to rewrite your CV. All we ask is that you upload your CV and fill in all the mandatory fields. Any additional fields are for you to provide us with more information if you wish to do so.