Account Manager

About GTT:

At GTT, we are committed to being ‘One-of-One’ – offering connectivity, security and cloud solutions through a single partner, platform and experience – to simply and securely connect teams, data and applications anywhere in the world.

Envision Platform | GTT

SASE Solutions: Secure Access Service Edge | GTT

Managed SD-WAN Services | GTT

SSE or Cloud Security Solutions | GTT

Role Summary:

We are thrilled to introduce a dynamic and exciting hybrid sales role within the GTT Enterprise Sales team. This position is designed to engage with a named account base comprising global organizations that meet our Ideal Customer Profile (ICP) but are currently low-billing and unfamiliar with our unique offerings. The primary focus will be to expand our footprint across these complex organisations, by identifying the key decision makers and building a contact strategy that allows us to promote our strategic Network, Cloud & Security Services.

Duties and Responsibilities:

• Develop and nurture relationships across a named account base of global organizations.
• Identify and engage with key c-suite decision makers across a diverse organisation, ensuring you can articulate the GTT story and value proposition.
• Achieve growth by offering tailored solutions to address complex client business challenges, resulting in positive business outcomes.
• Drive significant success in winning large strategic Network, Cloud & Security Services contracts.

Required Experience/Qualifications:

• Proven experience in landing and expanding across accounts with a complex, disparate, global footprint.
• Demonstrated success in selling large strategic Network, Cloud & Security Services.
• Strong understanding of client business challenges and the ability to offer effective solutions.
• Exceptional storytelling skills, capable of aligning and empathizing with customer challenges.
• Ability to engage and communicate effectively with C-suite decision makers.

Personal Attributes:

• Tenacious and results-oriented with a strong drive for success.
• Team player with excellent problem-solving skills.
• Customer-centric mindset, always prioritizing client needs and outcomes.
• Strong communication and relationship-building skills.

Core Competencies

• Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Networking: Understanding of the business value of creating mutually beneficial relationships with individuals outside of incumbent's own organization and ability to generate productive relationships with internal and external partners that improve access to resources and expertise.
• Sales Proposals and Presentations: Knowledge of sales processes, tools, and techniques; ability to prepare and present formal recommendations for how the organization can meet the customer's needs.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
• Customer First (Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

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