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Xero

Account Manager - Partner Success

Posted 4 Hours Ago
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Hybrid
Milton Keynes, Buckinghamshire, England
Mid level
Hybrid
Milton Keynes, Buckinghamshire, England
Mid level
As an Account Manager at Xero, you will nurture relationships with accounting and bookkeeping partners to drive subscription and revenue growth. You will engage with partners through remote meetings and in-person conferences, while managing the implementation of Xero’s products to enhance their business performance.
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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 


At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.


How you’ll make an impact


Xero’s Partner Channel is exciting; we work in Partnership with Accountants & Bookkeepers to help them and their small business clients to become more successful. We do this by using Xero’s products and services to free up time and gain greater insight into their financial situation. Account Managers (AMs) at Xero are responsible for growing and maintaining these critical relationships, building on the great sense of community that exists amongst Xero Partners and guiding them to speed up adoption of Xero across their client base. Our Partner Success team look after a segment of our partners who have already adopted Xero within their practice. These partners are incredibly valuable, our role is to nurture and grow the portfolio value.


What you’ll do


The best things about being an Account Manager at Xero are that every day is different and we work at a fantastic pace. You will spend most of your time meeting remotely with Partners to understand their businesses and positioning how Xero can work with them more closely. However, you will also come along to conferences and events and ultimately ensure you are executing on a plan each quarter to take all of your Partners further along their Xero Journey.

Success looks like

  • Subscription & Revenue Growth
  • Online Meetings attended
  • Opportunities created
  • Integrity of CRM Data
  • Excellence in territory management and forecasting

What you’ll bring with you

  • As a sales professional you will have experience of working in b2b sales and have enjoyed success in a fast paced sales environment. 
  • Beyond that, we are looking for someone who will live to our values and buy into the culture in our close-knit team. This means:
  • Being hungry to succeed for yourself, our Partners, the team and the wider business
  • Being open to feedback and willing to reach out to your manager and colleagues for help
  • Understanding people, being genuinely curious and knowing when to adjust your style to fit different conversations
  • Being passionate about our purpose- making life better for people, small businesses, their advisors and communities around the world
  • May suit a Xero Practice accountant managing a portfolio of clients who is looking to move into a sales role

Why Xero?

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.


Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

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