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TravelPerk

Account Manager Long Tail - Spain

Posted Yesterday
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Hybrid
Barcelona, Cataluña
Junior
Easy Apply
Hybrid
Barcelona, Cataluña
Junior
Manage a portfolio of Long Tail accounts to ensure customer satisfaction and drive growth, presenting solutions and identifying new business opportunities.
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About Us

TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.

Hear more about TravelPerk. 

We are looking for a Spanish-speaking, customer-oriented, and results-driven candidate to join our Account Management Team.

As an Account Manager Long Tail (Spain) at TravelPerk, you will play a key role in ensuring ongoing customer satisfaction while driving growth and improving margins within your portfolio of existing accounts.

You will be responsible for managing a portfolio of Long Tail accounts. To succeed in this role, you must have a genuine drive to grow and develop your accounts in a fast-paced, high-growth environment. You should be ready to roll up your sleeves and put in the hard work.

What you will do:

  • Own a portfolio of Long Tail  Customers and develop a high level of customer engagement with your contacts and key decision-makers within your accounts
  • Gain an understanding of your customer's business and be able to leverage this information to ensure that the customer books all their business trips on the TK platform 
  • Identify growth opportunities and develop your portfolio by adding new business opportunities
  • Be an expert on the portfolio of TravelPerk products in order to meet & exceed quarterly targets of Up / Cross-selling 
  • Develop strong relationships with your clients that will lead to positive referral business
  • Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions
  • Act as a key contact between the internal TravelPerk Teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.
  • Effectively prioritize your time and energy depending on customer type & size in order to maximize impact on business 

What you need to have:

  • Perfect written and spoken Spanish & English
  • Outstanding presentation & communication skills and the ability to build deep relationships
  • Great prioritisation and time management skills 
  • Result oriented mindset while keeping customer satisfaction as your top priority

On top of that, you will only be the right candidate if you are:

  • Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology
  • Honest, open, and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains
  • Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around
  • You seek feedback early and often and are open to both giving and taking constructive and direct criticism
 
Our Benefits:
💰 A competitive compensation package, including equity in TravelPerk;
🌴 Generous vacation days so you can rest and recharge;
💊 Health perks such as private healthcare or gym allowance, depending on your location;
🥳 Unforgettable TravelPerk events;
💙 A mental health support tool for your well-being;
📒 Exponential growth & personal development opportunities.
 

How we work
Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL - first approach to work, where our team works together in person 3 days a week. As such, this role requires you to be within commuting distance of our Barcelona and London hubs. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, and creativity and ultimately make us a great place to work.

At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.

TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.

How we work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.

At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.

All official communication from TravelPerk comes from @travelperk.com email addresses, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask candidates to pay for equipment or make any kind of payment during the hiring process. If you receive an unexpected message claiming to be from TravelPerk and asking you to take action, please forward it to [email protected] and we’ll confirm whether it’s legitimate.

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