The Account Associate will manage client relationships, support account growth, collaborate with teams, and develop market research skills.
Who We Are:
PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want - without disruption. PureSpectrum currently facilitates more than 65 million online interviews annually through our Marketplace. PureSpectrum also developed the industry's first and only respondent-level scoring system, PureScore. Most recently, PureSpectrum was recognized across the industry: Certified Great Place to Work (2022-2024), Built In's Best Places to Work (2023-2024), Inc Best Workplaces (2023), Newsweek's Global Most Loved Workplaces (2023-2024), Deloitte's Fast 500 (2020- 2023). PS is rapidly becoming the leading solution for quality multi-sourcing, as well as end to end automated research solutions.
The Opportunity:
PureSpectrum is seeking an energetic and self-motivated Account Associate that can work with our customers to help nurture new and existing relationships. In this role, you will be responsible for supporting and managing a defined territory with a revenue quota focused on growth and retention. This role requires an organized, detail-oriented individual who can successfully manage multiple clients in a fast-paced, dynamic environment. You will have the opportunity to build critical knowledge and skills across various responsibilities that include sales, customer service, sample management and reporting. This role will report to a senior leader within the Client team, with the final reporting structure to be confirmed based on the candidate's experience and organizational alignment.
Your Responsibilities:
Requirements:
PureSpectrum Benefits:
We offer a modern company culture with flexibility, individuality, creativity, and open communication at all levels of the business. New projects will add continuous challenges to your working life and allow you to expand your horizons, both technically and professionally.
PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected status.
PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want - without disruption. PureSpectrum currently facilitates more than 65 million online interviews annually through our Marketplace. PureSpectrum also developed the industry's first and only respondent-level scoring system, PureScore. Most recently, PureSpectrum was recognized across the industry: Certified Great Place to Work (2022-2024), Built In's Best Places to Work (2023-2024), Inc Best Workplaces (2023), Newsweek's Global Most Loved Workplaces (2023-2024), Deloitte's Fast 500 (2020- 2023). PS is rapidly becoming the leading solution for quality multi-sourcing, as well as end to end automated research solutions.
The Opportunity:
PureSpectrum is seeking an energetic and self-motivated Account Associate that can work with our customers to help nurture new and existing relationships. In this role, you will be responsible for supporting and managing a defined territory with a revenue quota focused on growth and retention. This role requires an organized, detail-oriented individual who can successfully manage multiple clients in a fast-paced, dynamic environment. You will have the opportunity to build critical knowledge and skills across various responsibilities that include sales, customer service, sample management and reporting. This role will report to a senior leader within the Client team, with the final reporting structure to be confirmed based on the candidate's experience and organizational alignment.
Your Responsibilities:
- Work closely with Client Services team and other Director of Clients managing customer projects
- Become familiar in our tools, tech and best practices to support our customers
- Develop a basic understanding of market research and consumer insights
- Build effective, professional working relationships with our clients by providing them guidance and recommendations when appropriate
- Find creative solutions to solve customer needs as they arise
- Proactively support account relationships and provide best client experiences
- Partner with Client Development to onboard new clients and platform users
- Collaborate with other Account Managers, Client Development personnel, Operations and Marketing on various corporate initiatives
Requirements:
- Bachelor's degree in related field or equivalent education/professional experience, a plus
- Excellent and effective verbal and written communication skills
- Well-developed time management and multi-tasking skills
- Solid judgement and autonomous decision-making abilities
- Have a results-oriented mindset with great attention to detail
- A passion for curiosity and a drive to always be learning
- Experience with MSOffice and/or GSuite products
PureSpectrum Benefits:
We offer a modern company culture with flexibility, individuality, creativity, and open communication at all levels of the business. New projects will add continuous challenges to your working life and allow you to expand your horizons, both technically and professionally.
- Wellness Stipend
- Paid PTO and sick time
- Team events and celebrations
PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected status.
Top Skills
Google Suite
MS Office
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