Lead product initiatives for event experience personalization, experimentation, and design system adoption. Define requirements, manage backlogs, coordinate Scrum delivery, document business rules, and support roadmap prioritization across event platforms including RainFocus, Swoogo, ON24, and AEM. Partner with engineering, QA, content, data, analytics, experimentation, and marketing teams to improve registration, discovery, engagement, and post-event experiences. Serve as a senior stakeholder contact for clients and internal teams.
Join Nortal for your next big adventure. We are seeking a Senior Product Manager to join our team, grow with us, and teach us a few things along the way.
Why join Nortal
- Say Goodbye to Micromanagement: We champion autonomy, open communication, and respect for diversity as our core values.
- Outcomes Over Hours: We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being.
- Vibrant Community: Join our close-knit LATAM remote team and connect through tech talks, virtual coffee breaks, and team-building activities.
- Support from Day One: Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth.
Our benefits ✨
- Competitive USD salary.
- 100% remote work: While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM.
- Paid off & national holidays: Take the time you need according to your country’s regulations while receiving your full salary.
- Sick leave: Focus on your health without stress. Take the necessary time to recover and feel better.
- Annual credit: Spend it on the perks you love to enhance your work-life balance.
- Team-building activities: Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community.
- Birthday off: Enjoy an extra day off during your birthday week to celebrate in style with friends and family.
About the project
As a Senior Product Manager, you will drive initiatives related to experience personalization, experimentation, and design system adoption, ensuring digital experiences remain consistent, performant, and aligned with both user needs and business objectives.
What you’ll do
- Lead and coordinate event program operations, ensuring digital initiatives are executed efficiently across event marketing, engineering, QA, and content teams.
- Ensure event platform capabilities (infrastructure, sign-in flows, session catalogs, personalized recommendations) are effectively understood and adopted — creating documentation, sharing knowledge, and bridging the gap between platform teams and event execution.
- Define and maintain product requirements, use cases, and documentation for event experience initiatives, translating business goals into clear, actionable specifications for registration, discovery, engagement, and post-event journeys.
- Build and maintain product backlogs for event features, drive sprint planning, and ensure initiatives progress efficiently through the Scrum lifecycle.
- Document and manage logic-based event scenarios and business rules.
- Partner with experimentation teams to define and coordinate A/B testing initiatives (session discovery, recommendation algorithms, post-event engagement), using results to validate and iterate on event strategies.
- Collaborate with data and analytics teams to identify attendee segments, engagement patterns, and experience profile data opportunities that inform personalization and targeting decisions.
- Support roadmap development and feature prioritization for event platforms (RainFocus, Swoogo, On24, AEM), balancing attendee needs, business value, and technical feasibility.
- Serve as a senior point of contact for internal stakeholders and event clients, managing expectations and communicating proactively on program status, platform health, and feature readiness.
What makes you a great fit 🎯
- Bachelor's Degree in Computer Science, Engineering, or a related field.
- 5+ Years of experience working in Product Management, Product Operations, or Program Design Operations.
- Experience leading initiatives across design, product, engineering, QA, and data teams.
- Experience working with design systems and multidisciplinary digital product teams.
- Familiarity with Adobe Experience Manager (AEM) or similar CMS platforms with component-based architectures.
- Experience collaborating with engineering teams in Agile/Scrum environments.
- Understanding of A/B testing, experimentation workflows, and personalization initiatives.
- Advanced English Level is required for this role, as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.
Global Impact, Local Culture 🌍
For over 25 years, we’ve been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future.
We believe complexity doesn’t have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That’s why our clients trust us with their most ambitious, business-critical initiatives.
Apply now and let’s shape the future of technology together! 🧑💻
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