Jobs at Zendesk

The Senior Manager of Sales Operations will partner with the VP of Sales Development to shape priorities, drive decision-making, and coordinate global sales operations, focusing on planning, reporting, and performance management.

The Strategic Pursuit Lead at Zendesk leads high-value enterprise opportunities, leveraging CX expertise to secure deals and drive revenue through consultative selling and executive alignment.

The Customer Success Manager advises customers on maximizing value from Zendesk's Employee Service tools, focusing on adoption, workflow optimization, and quantifiable outcomes through collaboration with CSMs and cross-functional teams.

Lead the product strategy for AI agent testing and observability, ensuring tools for testing agent behavior and quality scoring are user-friendly for non-technical users in B2B environments. Coordinate across multiple teams to deliver integrated solutions.