Jobs at Intapp

The Technical Support Engineer will manage customer support requests, triage complex issues, provide training, and maintain documentation related to IT systems and Microsoft technology stack.

Own triage, investigation and resolution of client-reported issues across Intapp Time (cloud and on-prem), diagnose across web, desktop, mobile and integrations using logs, SQL and APIs, provide clear client updates, maintain audit-ready tickets, and produce knowledge articles and escalation packages.

Prepare and review SEC filings (10-Q, 10-K, 8-K, proxy) and stock‑based compensation analyses per U.S. GAAP; develop supporting schedules, footnotes, and investor materials; maintain ICFR documentation; partner with cross‑functional teams; and support process automation and ad hoc technical accounting projects.

Own reliability for an Azure-based cloud platform powering AI workflows. Use AI tools for incident response, alerting, and automation. Troubleshoot production issues, build durable automation, collaborate with engineering teams, and participate in on-call rotation for compliance-sensitive clients.

Manage and coordinate international income tax and indirect tax (VAT/GST) compliance across jurisdictions, oversee transfer pricing support and ASC 740 provisions, liaise with local advisors, support statutory reporting and cash tax forecasting, respond to audits/notices, and drive process improvements for global tax operations.