Jobs at Grafana Labs

Design, build, operate, and maintain scalable alerting backend systems. Drive features end-to-end, contribute to open-source, participate in on-call rotations, mentor teammates, and collaborate remotely to improve reliability, performance, and alert evaluation at scale.

Build and evolve high-performance iOS instrumentation SDKs for mobile observability. Develop features including session tracking, crash reporting, sampling, context propagation, and OpenTelemetry integrations. Own projects end to end, ensure automated testing and backward compatibility, collaborate across engineering and product teams, contribute to open source, mentor teammates, and help shape the mobile observability roadmap.

Build and operate core components of a distributed, multi-tenant database and SaaS data platform, including ingestion, query planning, distributed execution, storage formats, APIs, tenant isolation, quotas, audit logs, and background jobs. Develop agent-facing retrieval interfaces, instrument services with observability tooling, and shape architecture as the product evolves from prototype to production. Collaborate across product and infrastructure while making pragmatic decisions in an autonomous environment.

Manage and develop a distributed team of backend and frontend engineers working on observability collection products, including Fleet Management, Kubernetes Monitoring Helm Chart, and Instrumentation Hub. Partner with product, engineering leadership, and go-to-market teams to deliver customer-focused solutions. Guide projects from ideation through launch, foster psychological safety and continuous improvement, and contribute across team boundaries.

Develop and communicate quantified business value for Grafana products and services. Responsibilities include collaborating with customers, building ROI and TCO models, analyzing data, creating value narratives, enabling sales teams through training and content, and partnering with account executives, solutions engineers, observability architects, and cross-functional GTM teams. The role also supports strategic partnerships and requires customer-facing communication from technical to executive audiences.

Leads Enterprise Growth Account Executives across the UK and Ireland, driving revenue growth, pipeline development, territory strategy, quota attainment, and strategic customer relationships. The role includes mentoring sales teams, managing complex enterprise sales cycles, closing seven-figure deals, partnering with cross-functional teams, and engaging C-level executives. Candidates need extensive direct sales experience, enterprise team leadership experience, consultative selling expertise, and MEDDPICC knowledge.

Leads Western Europe regional marketing programs from strategy and budgeting through execution, reporting, and retrospectives. Manages ABM, events, stakeholders, vendors, timelines, and performance goals in partnership with Sales and SDR teams. Uses Splash, Zuddl, Salesforce, Monday.com, AI, and automation to improve marketing efficiency and scalability. Independently manages risks and priorities, translates performance data into recommendations, documents repeatable workflows, and guides junior team members and contractors.

Embed with product engineering squads to own production reliability for Grafana Cloud databases (Mimir, Loki, Tempo, Pyroscope). Design and implement SLOs, automation, and fault-tolerant patterns; lead incident response and post-incident reviews; improve observability, alerting, and scalability for high-SLA multi-tenant environments; mentor engineers and influence product design for operability.