Jobs at Grafana Labs

Embed with product engineering squads to own production reliability for Grafana Cloud databases (Mimir, Loki, Tempo, Pyroscope). Design and implement SLOs, automation, and fault-tolerant patterns; lead incident response and post-incident reviews; improve observability, alerting, and scalability for high-SLA multi-tenant environments; mentor engineers and influence product design for operability.

Lead end-to-end projects for Pyroscope: design, build, and operate ingestion, storage, and query for a distributed profiling database. Drive product decisions, participate in customer calls, own on-call rotations, improve operational excellence and cost, collaborate across Grafana teams, and contribute to the open-source Pyroscope project.

Design, build, operate, and maintain multi-tenant telemetry databases (metrics, logs, traces) for Grafana Cloud. Deliver features end-to-end, participate in on-call rotations, contribute to open-source projects, collaborate remotely, and improve reliability, performance, and scalability of distributed systems running on Kubernetes and major cloud providers.

Build and operate backend services for an AI-native context layer: ingestion, indexing, retrieval APIs, multi-tenant SaaS architecture, agent integrations, observability instrumentation, and production-grade reliability. Collaborate across product and infrastructure, iterate quickly, and shape technical direction.

Partner with Sales as a technical product expert to demo, evaluate, and design observability solutions using Grafana Cloud. Own technical engagements, articulate value, close complex pre-sales opportunities, collect product feedback, and create enablement content (docs, blogs, videos) to drive customer success and product improvements.

Design, build, and scale Grafana Cloud Observability integrations and SDKs for cloud and Kubernetes environments. Implement middleware, dashboards, alerts, and documentation; drive features from ideation to production, participate in on-call rotations, collaborate with product, sales, and support, and contribute to open-source projects and upstream communities.

Execute regional marketing initiatives and events from planning through post-event follow-up. Manage registrations, workflows, asset QA, reporting, and budget/PO coordination using Splash, Zuddl, Salesforce, and Monday.com. Support ABM and regional programs, coordinate localisation across EMEA/APAC, use AI tools to improve efficiency, and travel approximately 40%.

The Senior Product Manager will define and manage the product vision for Infrastructure Observability, collaborate with engineering teams, and drive customer-focused product initiatives while guiding the go-to-market strategies.

Build and ship AI-powered, production-grade features enabling analytics and agentic workflows across large datasets. Rapidly prototype, iterate, and dogfood solutions; integrate agent components with internal tools; collaborate cross-functionally while owning scalable, maintainable AI-driven product capabilities.

Lead architecture and multi-quarter initiatives for Tempo, Grafana's distributed tracing backend. Own ingestion, storage, query, APIs, and operational SLOs; mentor engineers, participate in on-call, collaborate with product and sibling teams, and contribute to the open-source project to improve performance, scalability, and AI/agent-friendly interfaces.

Design, build, operate, and maintain scalable alerting backend systems. Drive features end-to-end, contribute to open-source, participate in on-call rotations, mentor teammates, and collaborate remotely to improve reliability, performance, and alert evaluation at scale.

Partner with Product, Design, Engineering, and Data to define KPIs and measurement for AI-powered features, guide instrumentation, design and evaluate experiments, build dbt models, create dashboards, and translate analytics into product recommendations to shape AI product strategy.

Lead technical direction and deliver large-scale authentication systems (OAuth/OIDC/SAML/LDAP/SCIM) in Go. Drive cross-team architecture, mentor senior engineers, ensure low-latency multi-tenant reliability, and represent Grafana in the identity community.