Jobs at Domestic & General

As a Customer Sales Advisor, you will assist customers in registering warranties for their appliances, providing personalized sales support and enhancing customer experience through effective communication and understanding their needs.

As a Customer Sales Advisor in Retentions, you'll help retain customers by understanding their needs, building rapport, and recommending suitable solutions. This role requires high-energy interactions and meeting FCA standards in a target-driven environment.

As a Customer Sales Advisor, you'll connect with customers to recommend insurance products while ensuring the best outcomes. You'll work from home in a fast-paced environment, focusing on sales performance and customer service.

The Customer Sales Advisor in the Retentions department focuses on helping customers rediscover value and achieve retention targets through personalized conversations, maintaining high customer service standards, and adhering to FCA regulations.

As a Customer Sales Advisor, you will assist customers in registering appliance warranties while promoting additional protection and enhancing their overall experience through effective communication and empathy.

Lead forecasting and capacity planning across multi-channel operations: build and maintain Erlang‑based staffing models and Excel toolsets, produce demand forecasts, variance analyses, strategic workforce reports, and present staffing recommendations to senior stakeholders.

The Customer Sales Advisor role involves connecting with customers to sell insurance protection for household electrical items in a fast-paced remote environment, focusing on customer outcomes and strong sales performance.