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As a Professional Services Associate, you will focus on quality assurance for client implementations, monitoring data setups and exchanges, and escalating issues as needed. The role involves developing expertise in the company's product and backend processes, identifying gaps, supporting integration changes, and collaborating with cross-functional teams to enhance client experience.
The Business Intelligence Analyst will design, develop, and implement reports and dashboards using BI tools, manage reporting projects, and collaborate with stakeholders to transform data into actionable insights, while understanding the business model and data infrastructure.
The IT Analyst will provide technical support, troubleshoot endpoint issues, and manage access requests. Key responsibilities include setting up user accounts, maintaining systems, and participating in an on-call rotation. The role requires excellent communication skills and the ability to support both technical and non-technical personnel.