Join a growing PM team to innovate and manage marketplace products, focusing on user needs and business insights. Drive strategic product decisions in a fast-paced environment.

The Vertical Launcher role focuses on launching and scaling new verticals within the company, building repeatable growth systems, and ensuring excellent customer experiences.

This generalist role involves diverse tasks in operations, such as troubleshooting pricing, launching new markets, and managing teams, all aimed at enhancing customer experience and business growth.

The Customer Support Manager oversees the support team's performance and coaching while ensuring high standards for customer service and team accountability. Responsibilities include monitoring metrics, handling escalations, and leading team development initiatives.

As a Workforce Analyst, you will forecast staffing needs, manage schedules, analyze data to improve customer operations, and collaborate with managers.