Jobs at Capita

Lead a 24x7 Major Incident Management team, manage escalations and P1s, ensure SLA-driven resolution, produce MI reports, maintain processes, drive continuous improvement, mentor staff, and collaborate across teams.

Welcome and register visitors, manage appointments and door entry, maintain venue security and professional standards, perform administrative tasks (data entry, documentation, stationery, CRM/CASPER updates), provide claimant support and local travel information, and assist with venue health & safety and facilities management.

The Major Incident Manager oversees high-priority incidents, ensuring timely resolution and communication among stakeholders while improving incident management processes.

Greet visitors, manage daily appointments and door entry, ensure venue security and professional standards. Maintain CRM/PRS and H&S system (CASPER), perform administrative tasks (data entry, documentation, archiving, stationery), provide claimant support and directions, and assist with venue facilities and health & safety duties.

The Endpoint Management Specialist will support, maintain, and improve endpoint management platforms, managing Windows devices, ensuring compliance, and collaborating with various teams on service improvements.

As a Functional Specialist PIP, you will conduct assessments to evaluate claimants' health conditions, write detailed reports, and support decision-making for disability allowances.

As a NOC Engineer, you will ensure network stability by monitoring, troubleshooting, and resolving incidents in a critical operational environment, while adhering to SLAs.