Payments Marketing Business Manager - Senior Associate

Job Description
Payments Marketing drives brand awareness, connects institutions and small businesses to scalable solutions, and creates revenue opportunities for the wider JPMorgan Payments organization. With direct support for senior leadership, Payments Marketing campaigns and initiatives position JPMorgan Payments as a front-runner in the fintech space. Join our team to help define and build the Payments brand, communicate value, reach and influence audiences, and drive action to stronger revenue pipelines.
As a Senior Associate Business Manager within the Payments Marketing Team of the Commercial & Investment Bank, you will analyze and produce monthly financials, support executive projects, and develop change management solutions. You will partner with business group leaders and executive leadership to drive financial insights, campaign strategy, and operational change management.
Job Responsibilities:

• Analyze and produce monthly financials by collaborating with executive management across Transformation, Marketing, Accounting, and Planning & Analysis.
• Identify opportunities to streamline financial processes and build dashboards for expense utilization, budget, and forecast.
• Support Finance & Business Management lead and work closely with Payments Marketing CMO and Head of Transformation on executive projects and operational change management.
• Build a financial single source of truth for executive management.
• Partner with business group leaders in preparation for quarterly business reviews, business casing, and strategic planning.
• Develop change management solutions to align business support functions across all PnL components.
• Collaborate with executive leadership to develop insights into performance marketing, campaign ROI, and global campaign strategy.
• Create and deliver executive-level presentations and financial insights.
• Ideate big picture thinking and provide strong executive storytelling.
• Work across a matrixed organization and collaborate with global Payments Marketing stakeholders.
• Support market expansion, instrumentation & metrics, and overall portfolio management initiatives.

Required Qualifications, Skills, and Capabilities:

• Intermediate to advanced MS Suite skillset with the ability to analyze large data sets and build financial insights.
• Understanding of business processes and corporate finance.
• Ability to adapt to different leadership personalities.
• Strong written skills with the ability to present complex data and analyses at the executive management level.
• Ability to influence executive decision-making.

Preferred Qualifications, Skills, and Capabilities:

• Customer-first mindset and ability to operate under pressure during presentations and executive engagement.
• Strong critical thinking skills and ability to create impact at all levels.
• Ability to operate autonomously, lead change, and solve end-to-end gaps with minimal supervision.
• Highly organized and detail-oriented, with proactive planning and execution skills.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.