Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
As a Manager of the SE Operations Team at Samsara, you’d be part of a diverse group of technically minded folks working together to bring our unique connected operations technology to customers. Our Global SE Team works with prospects and customers on solutions for logistics/supply chain management, fleet maintenance strategies, global asset management, machine control systems/diagnostics, system integration, and regulatory compliance. The SE Operations Team ensures that our SE Team is enabled for success in the Field by providing operating planning, new hire onboarding, technical enablement, process management, tooling, in-person events, and performance reporting. This role will ensure strong execution and continuous improvement in all of these areas.
This role is open to candidates residing in the US.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
- You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role, you will:
- Manage a high performing team of embedded Operations professionals looking after the Sales Engineering Team at Samsara. Team Members currently include Program/Project Managers, Data Scientists, and Technical enablement professionals
- Reporting to the Sr. Director level, build and maintain a comprehensive Program that supports Samsara’s Global Sales Engineering Team, including, but not limited to:
- Participation in annual operating planning, capacity planning, GTM planning, and managing all productivity software and tooling used by the SE Team
- Ensuring a healthy, well communicated career framework for SE’s, including partnering with the People Team to maintain a strong a talent funnel
- Ensuring strong cross-functional partnerships across all internal teams, including Sales, Product, Marketing, Operations, and Sales Enablement Orgs.
- Enabling SE Ops team to champion/own SE Event planning such as the annual SE Summit, requiring expert knowledge in logistics and project management
- Partnering with Product, Sales, and SE Leadership to drive technical enablement strategy that strongly equips SE’s for success in the Field
- Build strong operational performance reporting to be delivered directly to the Executive Leadership Team
Minimum requirements for the role:
- A passion for new technologies, especially as they apply to the Industrial IoT space
- Bachelor’s degree in Engineering or related field
- 7+ years of experience in Consulting, Finance, Business Operations, Sales Strategy & Operations or other analytical role
- 3+ years leading a team and/or program as part of a GTM function
- Experience building processes and enablement strategies resulting in measurable increases in organizational productivity and efficiency
- A firm understanding of business process automation, and experience driving cross-functional initiatives to completion
- Enthusiastic about enablement program management & supporting technical sales and product teams
An ideal candidate also has:
- MS/MBA
- Fluency in AI terminology and strategy, especially in business process design
- Understanding of software development and release cycles, with a focus on New Product Introduction and technical enablement
- Experience building and managing intake processes and roadmaps to organize and report on team productivity
- Experience leading planning and execution of a multi-day conference-style event for an audience of 200+ stakeholders
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.
