Director of Product, Relationship Management & Localization

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you'll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.
This role reports to the VP, Product.
Primary Focus
Drive and develop strategic product partnership and relationship management between Peacock Commerce Product and our international syndication partners - SkyShowtime and Showmax.
Key Responsibilities

• Lead, grow, motivate and mentor Account Managers - provide strategic direction, thought leadership, and idea inspiration
• Maintain a deep understanding of syndication partner business and strategic goals in order to define areas of opportunity and roadmap prioritization
• Serve as the principal point of contact between syndication partners and the Peacock Commerce Product leads
• Inform syndication partner business strategy from a Commerce product perspective
• Understand, influence and manage syndication partner requests and expectations
• Align with Commerce Product Management around roadmap priorities and timelines
• Continuously engage with syndication partner stakeholders, ensuring we are meeting strategic product and business objectives and addressing concerns
• Maintain fluid communication and alignment between parties
• Build rapport, earn trust and inspire confidence
• Create a culture of support, honesty and transparency

Qualifications

• Ability to navigate complexity, thrive in ambiguity and remain adaptable
• Excellent listening, collaboration and facilitation skills with an ability to develop and maintain solid, enduring relationships
• Ability to inspire and coach teams
• Clear, succinct communication and comprehensive documentation skills
• Ability to work cross-functionally with both internal and external stakeholders at all levels
• Ability to prioritize multiple business requests
• Self-motivated, resourceful, detail-oriented and well-organized
• Ability to problem-solve and think orthogonally

Essential Knowledge and Experience

• Relevant experience in account or partner management within an agency, consultancy or client-side organization
• Team management experience required

Desirable Knowledge and Experience

• Experience with OTT streaming or other digital subscription products a plus
• Background in global product expansion and multi-region/multi-language products a plus
• Previous experience with EU and Africa-based business partners/clients a plus

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].